1. dale64's Avatar
    I have a Bold which crashed this week, they sent me anouther one which I received today. I put my memory card, sim card, and battery from old to new. I have some pic on the phone now but no contacts etc. I am trying to do a restore from desktop manage but really don't know what i'm doing. When i click for it to restore it ask for a file name and I am clueless where there is a backup. Can anyone advise?????
    07-02-09 08:17 PM
  2. dale64's Avatar
    Thanks for your quick reply, I look under my documents and I see nothing like that, I see alot of folders that have pictures in them nothing that says backup anything.
    07-02-09 08:33 PM
  3. pbflash's Avatar
    Have you ever made a backup?

    Posted from my CrackBerry at wapforums.crackberry.com
    07-02-09 08:50 PM
  4. dale64's Avatar
    Well, I thought I had. I am one of those guys that once the phone works, I don't worry about it until something like this happenes. I have hooked it up to desktop several times, sync music and pictures, really not sure bout backup though.
    07-02-09 08:53 PM
  5. dale64's Avatar
    how would I know?
    07-02-09 08:54 PM
  6. dale64's Avatar
    I cant say I remember, I guess I was assuming when I hooked it to desktop it was backing it up. Seems I remember when I have hooked it up before it said something bout backup, just not sure
    07-02-09 08:55 PM
  7. dale64's Avatar
    are you there? any suggestions?
    07-02-09 08:59 PM
  8. dale64's Avatar
    So I guess ALL contacts are gone ???? For future when I hookup to desktop, in desktop manager, What do I do inorder to have a backup?
    07-02-09 09:13 PM
  9. dale64's Avatar
    No, it had a white screen with an error message on it. I did try turning it on without sim card in it and it powered up and looked normal but didn't have sim card in it
    07-02-09 09:21 PM
  10. dale64's Avatar
    ok I'll give that a try. Thanks for your help and your patience!!!!!

    Have a great night
    07-02-09 09:32 PM
  11. dale64's Avatar
    Well, I guess it's lost ! This time when I put battery in old phone, I got the same error message. It would not power up and go to menu screen
    07-02-09 10:01 PM
  12. Jonneh's Avatar

    I do a backup about 4 times week.
    I wonder how often a majority of crackberry users backup lol. I do it once every week, at most every two weeks.
    07-02-09 10:03 PM
  13. dale64's Avatar
    so tell me how you do it, I have obviously never done it. do you just click on backup in desktop manager?
    07-02-09 10:06 PM
  14. Jonneh's Avatar
    Hook up to desktop manager, go to backup/restore, click on backup and it'll
    prompt you to save the backup file under my documents. It'll backup with
    the current date.

    Remember that each time you backup it backups up exactly what you have
    on your phone that very day.

    I do a backup about 4 times week.


    Forever29 tells you how to do it here.
    07-02-09 10:08 PM
  15. dale64's Avatar
    ok Thanks

    I am trying to get eveything set back up with this new one and now having problems getting email set up
    07-02-09 10:25 PM
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