Chat Transcript
info: You are about to be connected to a new connection sales adviser for Vodafone UK. Please note they do not have access to existing customer details and cannot process orders or upgrades. If you have a query of this nature please contact customer services.
info: All our Representatives are currently assisting others. Thanks for your patience we'll be with you shortly.
info: You are now connected with Alvin.
Alvin: Hello, you're chatting with Alvin, one of Vodafone's online sales specialists. May I take your name please?
You: Hello Alvin, I'm Peter.
You: How are you today?
Alvin: Hi Peter
Alvin: I am fine thanks, how are you
Alvin: ?
You: Yeah, I am really good - thank you for asking.
Alvin: wow good
Alvin: Welcome to Vodafone, what brings you to our web site today?
Alvin: Welcome to Vodafone, what brings you to our web site today?
You: I've been a Vodafone customer for a while now on a SIM-only deal, and have just got off of the phone with O2 who have given me a definit release date for the Blackberry Bold Touch (28th of June) - I was wondering if the is one for Vodafone yet as I don't really want to have to wait longer then expected.
Alvin: well yes we will be getting it very soon
Alvin: trust me you wont have to wait very long
You: Ahh - they said June, so hopefully not that long. I've put myself down for the e-mail information from Vodafone. Will that get me the pricing information forwarded onto me?
Alvin: yes as soon as we release all the plans we will email you about all the plans
You: Thank you Alvin, I'll look forward to the e-mail.
You: Take care