1. beccahaes9's Avatar
    My keyboard's keys dont all type what they are supposed to the very first time clicking them; i would have to press the H key a thousand times before it would respond.

    My trackpad works perfectly on the home screen, but as soon as i open an application such as BBM it stops working.

    What should I do?! Help ASAP please!!!

    Not sure if i should call or go to Rogers, if i should get the trackpad fixed, or if i should reset my phone.


    YOU CAN EMAIL ME AT beccahaes8@hotmail.com
    08-24-13 09:50 AM
  2. goodayeh's Avatar
    Did this start suddenly ?

    Do a search for replacing the keyboard .
    Sometimes cleaning & reinstalling solves the problem .
    ( try this before ordering a new one )

    Make sure you have updated the OS to latest version .
    08-24-13 09:58 AM
  3. beccahaes9's Avatar
    It started last week. I know a guy near me who can replace the keyboard and track pad if its needed, although i feel asif it is more of a software problem.
    08-24-13 10:03 AM
  4. goodayeh's Avatar
    Do a wipe and update the OS before atempting anything else.
    When you reinstall the OS try it without any apps.
    If you see that it works install apps.1 at a time and test to see if everything is working.
    08-24-13 02:25 PM
  5. FF22's Avatar
    Did you get the phone wet or damp?

    How old is the phone?
    08-26-13 09:30 AM
  6. texn884's Avatar
    go here to get a full keyboard new: I just replaced mine last night and took me a total of 10 minutes I got the tools for it also. So simple

    Buy cell phone repair parts, blackberry parts, Samsung Parts, HTC replacement screen, wholesale & retail
    08-26-13 10:03 AM

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