1. rasheedn's Avatar
    hi

    my key lock button stopped working!

    i restarted the phone, battery pull

    and even upgraded the os and still wont work

    any1 have this problem?

    THanks
    04-29-11 04:39 AM
  2. dictoresno's Avatar
    the phones two top buttons operate with very delicate metal tabs underneath the plastic buttons. they can become easily detached. if you have an existing warranty, look into a replacement device. if not, there are places on the internet where you may be able to either buy the replacement top piece with the buttons, or the thing metal parts attached to the mid plate. you just need to diagnose the issue after disassembly in order to rectify it. take the phone apart to see where the problem is. either in the outside buttons on the bezel or the internal buttons.
    Last edited by dictoresno; 04-29-11 at 05:41 AM.
    04-29-11 05:35 AM
  3. rasheedn's Avatar
    out of warranty

    BlackBerry Bold 9700 OEM backplate - - Cellular Accessories | Mobile Accessories | Cell Phone

    do you know if the top buttons are included in the backplate?

    i cant find just the top part

    Thanks
    05-01-11 11:01 AM
  4. App Nation's Avatar
    mine is out of warranty too, where can you find a list of fixes
    05-01-11 11:32 AM
  5. dictoresno's Avatar
    the top buttons are part of the bezel when you buy it.
    rasheedn likes this.
    05-01-11 05:13 PM
  6. rasheedn's Avatar
    i took my phone apart

    all parts looked ok
    i swapped the mute button with the key lock and now both r working lol

    so maybe it was just dirty or not in its place

    thanks for the help man
    05-02-11 05:57 AM
  7. eedwinn's Avatar
    Be careful with opening up the phone man! It may do more harm than good the next time!
    05-02-11 06:24 AM
  8. rasheedn's Avatar
    dont worry not the 1st 2nd or 3rd time i do it

    here's a vid to show u how easy it really is

    05-02-11 06:31 AM
  9. dictoresno's Avatar
    glad everything is working now!
    05-02-11 08:02 AM
  10. nacikilic 12's Avatar
    hello,

    I have a blackberry bold 9780, but there is a problem the key lock does not know what is the problem? and I would like to make yourself or can
    04-15-13 12:55 PM
  11. jmd.aKBar's Avatar
    hello,

    I have a blackberry bold 9780, but there is a problem the key lock does not know what is the problem? and I would like to make yourself or can
    I love the fact that the key lock doesn't know what the problem is!! I'm pretty sure it's not meant to know the problem...
    04-16-13 02:12 AM
  12. MastaPwnz's Avatar
    Okay so I had the same problem but I assigned it to the button on the right and every time I lock it after about 5 mins it just unlocks itself!
    06-23-13 06:40 AM
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