1. Rosati's Avatar
    Hey guys,

    just got a new replacement under warranty and im trying to get some pics etc off the old card and its not popping up to explore when i connect to the laptop.

    It used to all the time, .... it installed itself, it shows the pin when deskto pis connected but when i try to explore or find it under my computer, it is absent and i am getting frustrated

    any help?

    06-21-09 08:38 PM
  2. savioAMG's Avatar
    Is Mass Storage Mode enabled in Options > Memory?

    Posted from my CrackBerry at wapforums.crackberry.com
    06-21-09 08:49 PM
  3. Rosati's Avatar
    Both are on
    06-21-09 08:52 PM
  4. Fiasco's Avatar
    I had the same issue after upgrading my OS to .282 yesterday.

    Do a search for "mass storage solution".
    Last edited by Fiasco; 06-21-09 at 09:28 PM.
    06-21-09 09:10 PM
  5. Rosati's Avatar
    Checked it out fiasco...

    I set the password, Reset it , Laptop prompted me for password, I entered it and then still cant explore the BB Hd or media card

    any ideas?
    06-22-09 09:07 PM
  6. Morganizer's Avatar
    Hate to suggest something this obvious but have you tried a reset on the device and the PC?
    06-22-09 09:09 PM
  7. Rosati's Avatar
    Yes, thank you I have

    Its more strange because the desktop manager recognizes the pin
    06-22-09 09:15 PM
  8. Morganizer's Avatar
    Media card support: ON
    Mass storage mode support: ON
    Auto enable mass storage mode when connected: ON

    06-22-09 09:17 PM
  9. Morganizer's Avatar
    Try options > memory > menu key > remove media card; then repeat that but select install media card the 2nd time. This should reindex your media.
    06-22-09 09:18 PM
  10. Rosati's Avatar
    Thanks morganizer, That did not work either.

    Yes all settings are as listed
    06-22-09 09:57 PM
  11. Rosati's Avatar
    Can i uninstall it from the laptop and reinstall the drivers?
    06-22-09 09:58 PM
  12. steventay's Avatar
    saw this elsewhere


    u search for "BB storage Activation new.rar"

    Run the bat file, press a key, let the phone reboot and mass storage mode started working again!
    06-22-09 10:48 PM
  13. Fiasco's Avatar
    Again I will say do a search for a thread titled "mass storage solution" and you will find the exact instructions to solve your problem, including the necessary files to download.

    And before running the .bat file, I suggest you disable your device password, then after it's all done you can put your password back on.

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by Fiasco; 06-23-09 at 01:00 AM.
    06-23-09 12:58 AM
  14. The Legendary's Avatar
    Just out of curiosity did you try disabling mass storage. Doing a battery pull then turning it back on (turning mass storage and media card support i mean)?
    06-23-09 01:11 AM
  15. Rosati's Avatar
    Hey guys I went here:

    Mass Storage issues? (Here's the fix) - Page 12 - Discussed in BlackBerry Multimedia forum - PinStack.com

    Supposedly it helped a lot of people

    Maybe you can help me instead, since they do not respond

    I Tried to run both the apps provided on my laptop and bb

    XP does not run the "hahanew.exe" file right, it crashes then closes on its own saying how its not responding

    Same w/ the other file

    I tried to run it on the BB and it just comes up as "download.php" and cant run...

    What am I doing wrong ??? Please help, its driving me crazy going to work on the bus and train listening to the same songs over n over n over

    07-22-09 09:02 PM
  16. Rosati's Avatar
    Anyone? Tia
    07-29-09 10:07 PM
  17. Rosati's Avatar
    Tried the process on another laptop and it worked.

    08-08-09 03:15 PM