1. Gull CreekKid's Avatar
    I've just acquired unlocked 9790 that has no internet mail account option just enterprise account. How can I correct this?
    Is it just missing a module? Thanks for any help with this.
    04-05-13 06:29 PM
  2. MobileMadness002's Avatar
    You need to have an active BlackBerry data feature on your service. Without it the device is merely a phone.
    04-05-13 06:33 PM
  3. Elite1's Avatar
    You will have to remove the Enterprise service.
    Never had to deal with that, but I believe there is a (relatively) simple fix.

    Search the Forums and you will find some good instructional threads.
    04-05-13 06:33 PM
  4. Elite1's Avatar
    By the way, welcome to CrackBerry!
    Please update your profile to include your device, carrier, and location. Makes it easier for others to help you.

    See you in the Forums!
    04-05-13 06:35 PM
  5. gt10's Avatar
    Call your service provider tell them that you have only enterprise e-mail and they can push through to your device the internet e-mail settings. Had same issue on 2 devices and resolved it this way.

    Posted via CB10
    04-05-13 06:38 PM
  6. geppoG1's Avatar
    You must simply install email setup on your phone by DM....connect it and in "application" select and install it.
    04-06-13 06:58 AM
  7. Gull CreekKid's Avatar
    I wanted to thank you all for your help. A call to Virgin Canada and a change to a BB plan from my Androids smartphone plan fixed everything. Thanks again.
    04-06-13 02:41 PM
  8. MobileMadness002's Avatar
    I wanted to thank you all for your help. A call to Virgin Canada and a change to a BB plan from my Androids smartphone plan fixed everything. Thanks again.

    Glad I was able to help.

    Chalk this one up for the Madness
    Gull CreekKid likes this.
    04-06-13 03:57 PM

Similar Threads

  1. Bb 9900 / cannot select internet mail account option
    By toyojack in forum BlackBerry Bold Series
    Replies: 3
    Last Post: 03-14-12, 11:13 AM
  2. Help please: bought an unlock code, phone has no unlocks left
    By jbinbi in forum General Carrier Discussion
    Replies: 1
    Last Post: 12-16-09, 11:38 PM
  3. Just got a Tour on eBay, no Internet/Email?
    By camille016 in forum BlackBerry Tour 9630
    Replies: 5
    Last Post: 11-16-09, 01:27 AM
  4. Unlocked for AT&T, no internet. Need Help
    By readyinsemo in forum BlackBerry Storm Series
    Replies: 3
    Last Post: 04-21-09, 08:34 AM
  5. Does anybody know of a theme that has no toolbars?
    By burtonbrdkid in forum BlackBerry Curve 83xx Themes
    Replies: 7
    Last Post: 03-20-09, 07:08 AM
LINK TO POST COPIED TO CLIPBOARD