Ok so replacement on the way and the rep told me it was brand new. I asked her if it was "certified like new" or in other words a refurb. She replied "no" if it was they would have to tell me so. So she confirmed it was a new device. Any truth to this? I would have thought for sure it would be a refurb. I don't really care either way as long as its a well put together/good working phone.
Is there a special code for the ATT refurbs? Would it say fru like the Verizon ones?
I really don't know. That's the beauty of refurbs though. Equipped with new housings and LCD's. Put it up next to a new phone and can't tell the difference.
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I really don't know. That's the beauty of refurbs though. Equipped with new housings and LCD's. Put it up next to a new phone and can't tell the difference.
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I agree.... Idk why ppl complain about refurbs so much.... All it means was that it was messed up and fixed.... And since it isn't new it can't be sold as "new" so that's why they're refurbs.... Remember there's many illiterate blackberry users that for a simple os defect get their phones switched out...
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That plus sometimes refurbs are just phones that people take back to a store after a day because they change their mind and would rather have a different model phone.
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Any of you guys that got your insured phones replaced ever got it the next day? I called them up last night around 7 and they said it takes 1-2 days. I'm sure it's business days and I don't really want to go without a phone for the weekend so I hope the phone can get here today. Or is there anyway I could track the phone through my AT&T account?
Any of you guys that got your insured phones replaced ever got it the next day? I called them up last night around 7 and they said it takes 1-2 days. I'm sure it's business days and I don't really want to go without a phone for the weekend so I hope the phone can get here today. Or is there anyway I could track the phone through my AT&T account?
They should have given you a tracking number. Att has nothing to do with it. It's the insurance company. And they also should have given you the option of next day delivery which is I think about $14.95 if i"m not mistaken.
Any of you guys that got your insured phones replaced ever got it the next day? I called them up last night around 7 and they said it takes 1-2 days. I'm sure it's business days and I don't really want to go without a phone for the weekend so I hope the phone can get here today. Or is there anyway I could track the phone through my AT&T account?
They send you a tracking number to your e-mail address once the phone has been shipped.
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