Initialization Failure / SOS
Ok, so last week my BB9790 decides to reboot over and over and over about 6 to 8 times. I get frustrated and simply put my cell down for the evening. After several hours I go back to it and I re-start it. Now the top says Initialzation Failure and the upper right corner has a red SOS. I can go onto my wifi, but not the carrier network. Its not recognizing my carrier network and it only shows Rogers. Funny thing is, is I've never been on Rogers nor has the cell phone.
I cant do anything. Virgin techs, myself, and BB techs did a conference call to try and troubleshoot. It didnt work and essentially I was told to take it into a shop to get it fixed. I'm a month over the warranty. I reloaded the 7.1.0.523 OS through the desk top, did a factory reset which kind of screwed me over as now i've lost all my contacts and I cant use BB Protect to get them as it has to be over the carrier network
Any ideas? or other persons experiences? The shop says its likely an OS problem (dropped it off this morning), I was thinking SIM card reader, and the problem with spacing between the battery and the connection which causes the rebooting.
Any ideas / thoughts / experiences?