I've realised tonight when i've gone to change my default volume for calls because its to low for me, that when I go Menu/Options/General Options, there is no General options to choose. Which means I cant get in to change the default call volume and everything else that is under the general options.
I was having the same issue with no "General Options" in "Options."
I had been sprawling for over an hour in search of something that would allow me to change the Default Call Volume.
...Luckily, Somehow, I found your post, and you answered my problem.
That was incredibly frustrating. I like this phone alot (8330 Curve), But sometimes the tinkering that's involved to perform small changes/tasks makes me want to yell a listing of expletives.