[JENN HOFER]

So I have apps on my phone, wattpad, tsn, tiger text, and more. One app won't open, I click on it nothing. Hours before, I had no issues opening and using this app. then it froze, I logged out and re-booted and now I can't open it at all. I have a couple others that similar actions happen. I am not sure why this happens. I can't erase the app and re load it cause I will loose my info, which sucks. There must be a way to "reboot" this application. Am not sure what else I can say, its just very odd. A couple hrs after that, my phone went white, the phone displayed the word error and below it was a reset button. I took my battery out asap and my phone thank god didn't reset. So not sure what's going on.

[pkcable]

Have you tried booted the BB in to safe mode? Battery pull it then as it's restarting hold down the back arrow. Try using the app in safe mode.