1. fizzrok's Avatar
    Hi,

    I'm new to Blackberry coming from Android and IOS. I got a cheap 9900 while looks used is working fine, however, how do I update the OS to the latest version.

    I'm in the UK, and do I use this for the latest version to install?.

    http://forums.crackberry.com/blackbe...-o2-uk-865486/
    01-20-14 11:12 AM
  2. zocster's Avatar
    Welcome to CrackBerry! Let me see if I can copy and paste, update you soon.


    Here's my updated OS install guide if anyone needs a refresher...

    ELITE1's OS UPGRADE GUIDE
    (updated 2012-09-01)

    1. (Optional) Uninstall any previous OS from PC.
    2. Download OS to PC. Use Internet Explorer, not Firefox or Chrome. (For leaked versions, browser is irrelevant.)
      *If 100% certain you previously used FF or Chrome on same PC to DL an OS successfully, feel free to use FF or Chrome again.
    3. Following successful DL, run OS file to install OS on PC.
    4. On BB, go to BBM Options, scroll down to Backup section. Ensure Remote Backup is enabled AND also conduct a Local Backup to media card.
    5. Go through any 3rd party apps with option to save settings to media card. Conduct Backup to media card within each of these apps. (Examples: Bellshare apps like BerryBuzz & BerryWeather; QuickLaunch; Shao's apps like Wallpaper Changer & SixTools; etc).
    6. Connect BB to PC. Open DM and backup device. Close DM.
    7. (Optional) Use desktop app like BBSAK or BBMCP to backup 3rd party apps.
    8. On PC, delete Vendor file located here:
      64-bit: Computer/C:/Program Files (x86)/Common Files/Research In Motion/AppLoader
      32-bit: Computer/C:/Program Files/Common Files/Research In Motion/AppLoader
    9. (Optional/Recommended) Run BBH Tool (formerly Shrink-A-OS) or BB Boss v2.2 (not as updated as BBHT).
    10. In same AppLoader file where you deleted Vendor, double-click Loader to load OS to BB. Follow onscreen instructions.
    11. After loading OS, perform several physical battery pulls over first 1-2 days for OS to "settle in." Perform first batt pull very soon after OS is loaded.


    **TROUBLESHOOTING**
    How to Fix OS not Appearing as Available
    There are 2 common reasons:

    A. HIDDEN VENDOR FILE
    Consider trying this new desktop app to remove Vendor from several common locations:
    http://forums.crackberry.com/blackbe...-files-709738/

    If manually deleting Vendor, always hold down SHIFT and press DELETE to permanently delete.
    Check here first:
    64-bit: Computer\C:\Users\{USER NAME}\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
    32-bit: Computer\C:\Documents and Settings\{USER NAME}\Application Data\Research In Motion\BlackBerry\Loader XML
    If Loader still doesn't make new OS available, search PC for "Vendor".

    If Vendor is not found anywhere, see below to delete contents of AppLoader folder. (Folder where you found Loader & Vendor.)

    B. APPLOADER FOLDER ITEMS
    1. Uninstall the OS: Control Panel\Programs and Features, highlight this BlackBerry Device Software, click Uninstall at top.
    2. Delete AppLoader folder contents: Highlight any item, CTRL+A to select all, SHIFT+DELETE to permanently delete.
      64-bit: Computer/C:/Program Files (x86)/Common Files/Research In Motion/AppLoader
      32-bit: Computer/C:/Program Files/Common Files/Research In Motion/AppLoader
    3. Restart PC.
    4. Re-install OS on PC: Go to your browser's downloads section, double-click OS to start InstallShield Wizard.
    5. Delete Vendor: Return to AppLoader folder, highlight Vendor, SHIFT+DELETE.
    6. Load OS to BB: Attach BB to PC, double-click Loader (in AppLoader folder, where you deleted Vendor).


    PS I've posted this before in other threads, but there always seems to be some people that appreciate a step-by-step each time.
    01-20-14 11:37 AM
  3. fizzrok's Avatar
    wow that is really confusing, it sounds really complicated for something which should essentially be hassle free.
    01-20-14 11:46 AM
  4. ivak110's Avatar
    Why you don't try to update via your phone?

    Sent from my BlackBerry Z10
    01-20-14 12:13 PM
  5. fizzrok's Avatar
    Trying to update via DM but states

    This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, please visit www.blackberry.com/service.

    help!!
    01-20-14 12:32 PM
  6. fizzrok's Avatar
    so I need a bis account to update, cmon this is silly.
    01-20-14 01:04 PM
  7. goodayeh's Avatar
    so I need a bis account to update, cmon this is silly.
    If you want to update via your phone ( OS from your carrier ) , yes.

    If you want to update via computer , then you can download OS from any carrier and load it to your phone.

    It's really not that complicated , once you do it a few times !
    Also , by backing up info , you can always restore if something goes wrong .

    Good luck !
    01-20-14 02:43 PM
  8. fizzrok's Avatar
    If you want to update via your phone ( OS from your carrier ) , yes.

    If you want to update via computer , then you can download OS from any carrier and load it to your phone.

    It's really not that complicated , once you do it a few times !
    Also , by backing up info , you can always restore if something goes wrong .

    Good luck !
    Hi

    I can't seem to update via computer, it won't let me download any OS?.
    01-20-14 03:40 PM
  9. goodayeh's Avatar
    You've downloaded the OS from the link in your first post ?
    Follow the instructions from zocster.

    # (8) Very important ! you must find and delete vendor files or it won't work.
    ( search CB for more info on vendor files if needed )

    Follow the rest and you should be good !

    Oh - forgot to ask : you do have desktop software installed on computer ?
    ( from BlackBerry.com )
    01-20-14 07:48 PM
  10. fizzrok's Avatar
    You've downloaded the OS from the link in your first post ?
    Follow the instructions from zocster.

    # (8) Very important ! you must find and delete vendor files or it won't work.
    ( search CB for more info on vendor files if needed )

    Follow the rest and you should be good !

    Oh - forgot to ask : you do have desktop software installed on computer ?
    ( from BlackBerry.com )
    Hi

    I have the desktop program installed and the firmware from the first link.

    I have deleted the vendor file, however, when I load up apploader there's option to remove application already on there not to update firmware
    01-21-14 07:38 AM
  11. fizzrok's Avatar
    anyone please?.
    01-22-14 07:59 AM
  12. MobileMadness002's Avatar
    All the instructions have been provided. As indicated, there are 2 vendor files sometimes. And as stated, a BIS account is needed for some of the options otherwise there is no reason to update the OS on the device.
    01-22-14 08:11 AM

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