1. al986's Avatar
    I recently retired my 9700 and upgraded to the 9780. I took my old 9700 off my BES account and I wiped all the data to start from fresh factory settings.

    The problem is my bbm backup files have .REM extensions, so I know they are encrypted.

    The content was encrypted using a device generated key.

    Why cant I use my encrypted files? I am using the same device and password!

    Any help is appreciated please.
    07-19-11 03:25 PM
  2. Rootbrian's Avatar
    Since you wiped it, the keys are lost, meaning your BBM history/data is lost too. There probably is a way to decrypt, but I have no idea how to do it. I don't use encryption on the media card because of obvious consequences (photos/videos/music downloaded/made on the device becoming useless). If somebody on here is more knowledgeable on this decrypting thing, they'll tell you. Until then, you're out of luck

    Posted from my CrackBerry at wapforums.crackberry.com
    07-19-11 07:35 PM
  3. Raestloz's Avatar
    Have you tried messing around with the encryption option? Maybe try enabling and disabling encryption for Media Card

    Posted from my CrackBerry at wapforums.crackberry.com
    07-20-11 02:35 PM