1. kinghen's Avatar
    How do you do a hard reset. I am going to give my phone to niece and would like to set it back to factory specs.
    Thank in advance,
    Henry
    08-30-10 05:18 PM
  2. puja_g's Avatar
    A hard reset is when you pull the battery out of your phone, while it's on.. To wipe the handset, go to options>security options>security wipe.

    that should do everything you're asking for.
    08-30-10 05:42 PM
  3. kinghen's Avatar
    Thank you!
    08-30-10 05:54 PM
  4. puja_g's Avatar
    You're welcome ^^
    08-30-10 05:56 PM
  5. EnergyPlus's Avatar
    It should be said though, that before you do a Security Wipe, make sure that you've removed/transferred all of your photos and personal documents. I don't know about the Bold, but with the Storm, you have two options when doing a Wipe....you can choose to wipe either the device itself and/or, the media card, so be certain to preserve anything you want to keep.

    Finally, after doing the wipe, dial whatever AT*T has set aside for updating roaming profiles (Verizon uses *228) and also, do a check for any OS updates so that your niece has the lastest/greatest!
    08-30-10 06:00 PM
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