1. yueytan's Avatar
    I'm an iMac user trying to use Blackberry Desktop Software to do a security wipe/reset. My Bold 9900 is completely dead - touch screen stopped working the the track pad too, so can't do it on the device. Any help appreciated - cheers!
    03-31-13 10:34 PM
  2. John Rivas's Avatar
    plug it in without a battery and follow the steps, update then repair.
    03-31-13 10:45 PM
  3. just_luc's Avatar
    Personally i'd find a PC and run BBSK
    03-31-13 10:55 PM
  4. olblueyez's Avatar
    Can you access the "Blackberry Protect" website via your MAC?

    Sent from my BlackBerry 9900 using Tapatalk
    04-14-13 12:00 AM

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