[mssca]

I'm on the phone with rogers now..
the are giving me a case number to try and return it..
but the store might not take it back since they could say "physical damage.." and say i dropped it...
if they do that.. I'm gonna be so pissed...
ill give it a shot...
thanks for replies!..
hope i can get a new one.

I have a smiliar issue and I hope Telus won't give me run around. If they do, I am going to call RIM head office and also going to call Canadian BBB