1. jacemo76m's Avatar
    I am having trouble backing up my phone.I am using DM 4.7. I have also tried 4.6 and 5.0. It still wont back. I have cleared my browser cache and still will not back i keep getting error backing up data folder. It does not stop at the same place all the time. I also tried a battery pull nothing is working can someone please help. I am running .282 Asian version. I want to move to the rogers version as the Asian version i get very bad battery life. I want to completely wipe my device but wont until i can back it up thanks for the help
    08-12-09 11:09 AM
  2. Teek's Avatar
    How did you clear the browser cache?

    there are 2 ways, via the device
    via DM, advanced, browser cache, clear.

    The second method is the only one that solves the issue for me.
    08-12-09 11:12 AM
  3. jacemo76m's Avatar
    thank you so much that worked
    08-12-09 11:19 AM
  4. Teek's Avatar
    you are welcome
    08-12-09 12:25 PM