1. arbonb's Avatar
    Hello, i installed the animated Shark theme from the app store but now it has completely buggered my phone. NONE of the buttons work now so i cant access anything on my phone. USB wont work, BB desktop manager wont read the phone, neither will the computer, so i cant delete the app or reload the OS, neither will it charge. Ive even tried the App loader it finds the phone but cant connect to it. Someone please help me!!!!!
    06-20-10 08:32 PM
  2. hitman52's Avatar
    Did you do a battery pull.
    06-20-10 08:54 PM
  3. GG1's Avatar
    Battery pull is the first thing you should try.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-20-10 08:58 PM
  4. arbonb's Avatar
    Yes ive pulled the battery about 10 times, and it restarts then i get the animation of the shark and everything else is frozen. cant even charge it.
    06-20-10 09:00 PM
  5. Jared DiPane's Avatar
    Give this a shot, see if you will be able to remove it after booting to safe mode.

    Quick Tip - How to Boot Your BlackBerry in Safe Mode | CrackBerry.com
    06-20-10 09:04 PM
  6. GG1's Avatar
    Then I would try booting my phone in safe mode, delete the shark theme and reboot. For safe mode , simply pull the battery and press and hold the back key while your phone reboots till you get the safe mode notification. That's what I would attempt next.
    Good luck.

    *edit* ... Someone beat me to it lol.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-20-10 09:05 PM
  7. arbonb's Avatar
    do i hold down the key while it starts up?
    06-20-10 09:11 PM
  8. arbonb's Avatar
    OMG thanks guys you are made of awesomeness!! its deleting as i type.
    06-20-10 09:13 PM
  9. Jared DiPane's Avatar
    Yupp, the escape key, next to the end call button.
    06-20-10 09:14 PM
  10. arbonb's Avatar
    Phew tis all good now, thanks heaps
    06-20-10 09:18 PM
  11. Jared DiPane's Avatar
    Never a problem! Glad you got it up and running. Luckily I remembered Adam had this issue once and I could find the article easy.
    06-20-10 09:20 PM
  12. shacknews's Avatar
    wow good to know this in case for the future!
    06-20-10 09:32 PM
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