I noticed yesterday that the backlights for my home row keys will not turn off. I have tried resetting, batt pull, i have not downloaded anything new recently, and aside from that, everything works fine. The lights just will not turn off. Even when i turn the phone off. I tried a search but didnt really get anywhere. Does anyone have any idea what is causing this? Thanks in advance!
I noticed yesterday that the backlights for my home row keys will not turn off. I have tried resetting, batt pull, i have not downloaded anything new recently, and aside from that, everything works fine. The lights just will not turn off. Even when i turn the phone off. I tried a search but didnt really get anywhere. Does anyone have any idea what is causing this? Thanks in advance!
What do you mean by "Home Row Keys"? I know you said you havent "Downloaded" anything new but, did you recently update/Downgrade the OS? May just be a OS bug, try doing a Re-Install if that doesnt correct it I would suspect it is a hardware issue.
I am having the same problem with my Bold as well. Very annoying and I think it is draining battery faster.
What has changed with the device just prior to the problem (i.e. Updates, installed apps, dropped, water damage, ect.) a little history may help with the diagnostics.
