HELP! Issues with Keyboard & Touch Screen 9900!!
So I've been using my blackberry bold 9900 for about two months now. Recently, in the last 5 days or so, the keypad and touchscreen don't work. Some days the keyboard works and the touch screen doesn't, and other days the touch screen works and the keyboard doesn't - which creates a huge issue as I can't even type in the password to unlock my phone on those days!
Also, the apps on the homescreen light up as if I am touching them, when I'm not. And then random apps are opened, and commands are made without me directing it to do so (ie: calls are made to people randomly, or the calendar opens up and events times are being asked of me).
Really, I have no control of the phone. On the days the keyboard doesn't work, if i hit the button on the top of the phone (keypad lock/unlock) it gets the keypad working for about a minute, before the phone starts spazzing again.
- I've tried hitting alt+shift+del - nothing happened.
- I've tried removing the battery (even over night) - it doesn't fix the problem.
- I've even updated the phone to the newest OS, backed up my phone & restored it & removed all unnecessary apps - and it's still not working!!
Please help!