1. nounou10's Avatar
    My blackberry ID is linked to my blackberry email "neshan@fido.blackberry.com"

    My problem is, I can't get in my account with password nor question recovery.

    As you can see below, it says "Note: For security purposes, this reset email will NOT be delivered to the BlackBerry smartphone."

    How am I supposed to recover my password?

    Thanks for your help







    Overview
    If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, please use the following process to reset the password.
    To generate a password reset email, please follow these steps:
    1. Browse to the following location using the BlackBerry browser or desktop browser: http://blackberryid.blackberry.com/bbid/recoverpassword
    2. Enter the BlackBerry ID email address and the CAPTCHA characters, then click Submit >
    3. A confirmation message will display "A password reset email has been sent to email@domain.com", at which point, a reset email will be delivered to the BlackBerry ID email address.
    Note: For security purposes, this reset email will NOT be delivered to the BlackBerry smartphone.

    To reset the BlackBerry ID, please follow these steps:
    1. Login to the email account associated to the BlackBerry ID using the desktop browser or the browser on the BlackBerry PlayBook
    2. Locate the BlackBerry ID password reset email in the inbox and select the link within the email
    3. The BlackBerry ID reset email will come from bbidpw-donotreply@blackberry.com. If the email is not found in the inbox, please check your spam folder.
    4. When the password reset page loads, enter the new password along with a confirmation of that new password. Then click Submit >
    5. A confirmation message will display once the changes have been saved successfully
    fryk likes this.
    12-04-11 08:49 PM
  2. nounou10's Avatar
    I also tried putting an auto-forward of all my emails on a hotmail,gmail & yahoo account...
    No luck for the link
    12-04-11 08:52 PM
  3. SwitchBeach's Avatar
    That's why you shouldn't use the @carrier.blackberry.net email for the BlackBerry ID (or anything else important for that matter).

    You probably are going to have to create a new BlackBerry ID.
    12-04-11 09:05 PM
  4. fulfilledmother's Avatar
    could i recover my password please
    09-25-12 06:45 AM
  5. Okoronkwo Kelechi's Avatar
    I want to recover my blackberry id
    02-12-13 05:53 PM
  6. Atabuchy's Avatar
    Hello, i just arrived zambia and i removed my sim from my blackberry and put in the countries network provider. But i cannot remember the password for my blackberry id. i had someone reset it using his laptop online. can i enter the new password without internet access on my device?? i have just one try left.
    Last edited by Atabuchy; 02-23-13 at 05:16 AM.
    02-23-13 02:44 AM
  7. Doc Lance's Avatar
    I can remember my Password nor recover question answer.........Some one plz help me
    06-09-13 08:14 PM
  8. Doc Lance's Avatar
    anysuggestion
    06-09-13 08:15 PM
  9. pandeyvirendra383's Avatar
    Dear Sir/madam,
    I have forget my blackberry password and I con't recover my password by question and answer.
    So please provide me a new password. My black berry ID is pandeyvirendra383@gmail.com.

    Please do needful.

    Thanking You,

    Birendra Pandey
    Aleernate email : dppandey83@yahoo.com
    08-27-13 06:56 AM
  10. Joe Clean's Avatar
    Unfortunately, you can't recover your BlackBerry ID if you're using the "@blackberry.com" email.
    It's best you guys move on and use a new BlackBerry ID, but not with "@blackberry.com" email again.
    08-27-13 08:31 AM
  11. SwitchBeach's Avatar
    Dear Sir/madam,
    I have forget my blackberry password and I con't recover my password by question and answer.
    So please provide me a new password. My black berry ID is pandeyvirendra383@gmail.com.

    Please do needful.

    Thanking You,

    Birendra Pandey
    Aleernate email : dppandey83@yahoo.com
    If you can't remember your password or your secret question, then you most likely will need to create a new BlackBerry ID.

    How do I reset my lost or forgotten BlackBerry ID password? - User Guide - BlackBerry ID
    08-27-13 03:48 PM
  12. donald080's Avatar
    I can remember my Password nor recover question answer.........Some one plz help me
    06-01-14 05:32 PM
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