1. moorebwb's Avatar
    Hi I gave my GF a blackberry 9900 phone abroad and we set a keypad password for security, for some reason now the password is not working, which is very strange? I know with older BlackBerry u can enter incorrectly password ten times and it resets but I've tryed to explain this to her and she says it just cancels...what can I do, as it was perfectly fine before...?
    02-22-13 10:43 AM
  2. jeffh's Avatar
    People often assume their password is numeric when they actually entered it as letters. This post explains how it can happen, and how you can figure out what you actually set as your password: http://forums.crackberry.com/desktop...0/#post6348083
    02-22-13 09:10 PM
  3. moorebwb's Avatar
    cause also its not resetting to after 10 attemlts which is strange from what im getting told
    02-23-13 04:41 AM
  4. jeffh's Avatar
    Is she being prompted to type the word "blackberry"?
    02-23-13 10:29 AM

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