1. oracle107's Avatar
    My BIS logo next to 3G often drops out and then comes back. Is this normal? It sometimes doesn't come back and I have to reboot but this is rare.

    Anyone know a solution?
    08-15-09 01:51 PM
  2. Laura Knotek's Avatar
    Did you try resending your service books?

    Posted from my CrackBerry at wapforums.crackberry.com
    08-15-09 02:52 PM
  3. thestoffer's Avatar
    If resending your service books and registering your device to the network (advanced options -> host routing table -> menu button) then call your carrier and have them reset your connection with the BIS server. If that doesn't fix it, call back and have them connect you with blackberry support. They can remove and re-add you to the BIS server. Those 2 steps usually resolve any BIS issue.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-15-09 07:10 PM
  4. oracle107's Avatar
    Thanks guys, I did all that was mentioned.

    So my issue is resolved after speaking with BB tech support twice. The cause was a very old sim card. I had it since 1999. Ya I know I should have changed it sooner. So I found the sim card that came with my bold and all is now ok.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-15-09 09:39 PM
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