1. Lusto's Avatar
    Hello,

    I got my bold like 5 days ago and since day 2 or 3 it keeps restarting by itself like 2-3 times a day.
    Any idea ?
    thanks.
    02-09-09 09:22 AM
  2. Chicklet's Avatar
    First try would be the mem card. Try taking it out and see if the prob still happens. My curve did that due to a faulty card. Hope its a simple fix for you.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-09-09 09:25 AM
  3. bt224's Avatar
    What apps have you loaded, and when?
    02-09-09 09:41 AM
  4. Lusto's Avatar
    only msn messenger and an mp3 i use for sms tone.
    02-09-09 10:13 AM
  5. bt224's Avatar
    When you are done with an app, are you using the menu button and selecting close?
    02-09-09 10:15 AM
  6. FooLsKi's Avatar
    Which firmware are you running? Because I've heard of Blackberries running 4.6.0.126 and .162 that have the same problem as you describe.
    02-09-09 10:16 AM
  7. Lusto's Avatar
    only msn messenger.

    firmware is .126
    02-09-09 10:30 AM
  8. Lusto's Avatar
    sorry .216 **
    02-09-09 10:31 AM
  9. Lusto's Avatar
    bt224: no .. should i do that ?:P
    02-09-09 10:32 AM
  10. bt224's Avatar
    bt224: no .. should i do that ?:P
    yes, otherwise your apps can continue to use resources forcing a possible restart. This could also be an issue with 216.
    Last edited by bt224; 02-09-09 at 10:46 AM.
    02-09-09 10:33 AM
  11. Lusto's Avatar
    okay thanks ill try it and see if it works.
    02-09-09 10:45 AM
  12. Kuhns's Avatar
    I am having the same problem after upgrading to the .216 os any help would be appriciated and yes I am properly closing my apps and only have yahoo mobile,google talk and maps and weather eye.
    Last edited by Kuhns; 02-25-09 at 06:38 PM.
    02-25-09 06:35 PM
  13. Gerund's Avatar
    I've noticed the same problem on my Bold. I'm running v4.6.0.216 (Platform 4.0.0.183). It's frustrating.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-04-09 03:39 AM
  14. namasayayudi's Avatar
    just try to upgrade your OS to 237 or downgrade it to 210

    that's everyone's favorite
    03-04-09 03:44 AM
  15. danielx's Avatar
    i had a few resets on .216 but not as frequently as described
    i thought .216 was pretty stable IMO

    before we jump onto the upgrade bandwagon, what are the apps you guys got on your device?
    03-04-09 04:02 AM
  16. Gerund's Avatar
    I've got the following apps on my Bold: Windows Live Messenger, Yahoo Messenger, Facebook, Twitterberry, Worldmate Live, Vlingo, Viigo, Youversion Bible Reader & Google Maps. Pretty basic stuff I suppose.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-04-09 04:17 AM
  17. danielx's Avatar
    ok are u closing your apps properly?
    press alt + escape (the button to the right of trackball)
    u should see a list of open apps

    this list is the app switcher and there should be 5 default apps that will always be open - home, phone, messages, bbm and browser

    you should close off the rest
    facebook and viigo especially.
    they hog up a lot of memory
    03-04-09 04:51 AM
  18. Gerund's Avatar
    Thanks for tip danielx. I know the drill well I'd just like to (with the help of fellow Crackberry users) determine the main cause of the device periodically resetting itself. Is this indeed an OS issue? Thanks again.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-04-09 05:08 AM
  19. Tronyx's Avatar
    Thanks for tip danielx. I know the drill well I'd just like to (with the help of fellow Crackberry users) determine the main cause of the device periodically resetting itself. Is this indeed an OS issue? Thanks again.

    Posted from my CrackBerry at wapforums.crackberry.com
    What OS are you currently running. I know there were periodic resets on some of the "older" OS's that were cleared up with an OS upgrade.

    Chris
    03-04-09 05:54 AM
  20. Gerund's Avatar
    What OS are you currently running. I know there were periodic resets on some of the "older" OS's that were cleared up with an OS upgrade.

    Chris
    I've posted my OS version earlier...anyway, it's 4.6.0.216.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-04-09 07:01 AM
  21. Kuhns's Avatar
    i had a few resets on .216 but not as frequently as described
    i thought .216 was pretty stable IMO

    before we jump onto the upgrade bandwagon, what are the apps you guys got on your device?
    I have Google talk,Maps and Yahoo mobile that is all and I exit out when done using them
    03-04-09 06:03 PM
  22. giantfan30's Avatar
    well i'm no rocket scientist but every person complaining is on .216
    upgrade already!!
    .237 or .245 pick one and make like Nike (just do it)...lol
    03-04-09 06:48 PM
  23. rivenagares's Avatar
    i am having the same problem.

    my os is: 4.6.0.237

    i have tapped the back to check if its a loose battery, even shaken it within reason. nothing. i set it down on the table, look away, look back and it reboots.

    only apps i have added are: beejive IM, twitterberry and gmail.

    this is amazingly frustrating. i have an imported european model set up to work on my tmobile account here. i don't think i can exchange the hardware, so i am praying it is a software issue.


    any thoughts?
    03-05-09 01:11 PM
  24. rivenagares's Avatar
    so i wiped the phone via the internal command.

    i has no data in it, but the firmware did remain at .237 i didn't even connect it to my company's enterprise server.

    i've downloaded no apps, i've installed no apps. the ONLY change i've made to the phone is to the APN address. i changed it from, "internet.t-mobile.com" to "wap.voicestream.com" and of course removed the user and password.

    its reset 3 time already, making me think its not a data incoming/outgoing issue. that it might be pure firmware or hardware. any ideas anyone? i don't know what other tests i can do. its an imported phone from overseas, i don't know if i could replace it. not in a timely manner anyway.
    Last edited by rivenagares; 03-05-09 at 03:29 PM.
    03-05-09 02:03 PM
  25. Lusto's Avatar
    Am still having the problem :/

    but i found out that it happens when i use the service (data in and out)

    Any thoughts ?
    07-12-09 08:57 AM
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