Ok, I have:confused a a bold 9000 and have been trying to dl the new os all day. I delete the XML file and 5.0 shows up in my desktop manager. But when I click it to be updated it says no update is needed?? I checked my phone and its still on 4.6. I am at a loss..... But, there is a little * symbol by 5.0 and it says ( Only active blackberry subscribers are entitled to install blackberry device software) What in the world does this mean? HELP!!!!