1. shock_jpc's Avatar
    Hi all,
    This is my first post here, so sorry if it's in the wrong place..

    Here's the problem:

    I recently upgraded to O.S. 6, because I constantly got 'app error 604', but I have noticed that everything on my screen is blurred, and there are green and purple lines every here and there, mainly around black stuff.

    Please help.
    03-17-13 02:21 PM
  2. Crowezine's Avatar
    Sometimes weird lines will appear if the phone has ever been dropped.
    03-17-13 03:10 PM
  3. deezy87's Avatar
    Has it been around water? It might be water damage, sorry to say.
    03-17-13 03:11 PM
  4. Cap_172R's Avatar
    Did you drop the device recently? I'm assuming the lines are permanent and aren't only appearing on dark regions (just easier to spot it then?) if I understand correctly.
    03-17-13 03:13 PM
  5. Rootbrian's Avatar
    I honestly think you need to replace the screen (matching model number needed), I suggest going to one of those repair shops to get it done, or to your carrier if they still sell the bold 9700 as new. Warranty exchanges work well.

    Sent from my BlackBerry Bold Touch 9900 using Tapatalk
    03-17-13 07:44 PM
  6. shock_jpc's Avatar
    Hmm, I haven't dropped the phone recently, but my friend did step on my phone like a week ago, so that is probably the problem.

    Thanks for the help.

    *Edit 1, spelling mistakes -.-
    Last edited by shock_jpc; 03-18-13 at 11:18 AM.
    03-18-13 12:03 AM
  7. John Rivas's Avatar
    if you are familiar with these phones you could even replace the screen yourself
    03-21-13 04:38 PM

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