[shock_jpc]

Hi all,
This is my first post here, so sorry if it's in the wrong place..

Here's the problem:

I recently upgraded to O.S. 6, because I constantly got 'app error 604', but I have noticed that everything on my screen is blurred, and there are green and purple lines every here and there, mainly around black stuff.

Please help.

[Crowezine]

Sometimes weird lines will appear if the phone has ever been dropped.

[deezy87]

Has it been around water? It might be water damage, sorry to say.

[Cap_172R]

Did you drop the device recently? I'm assuming the lines are permanent and aren't only appearing on dark regions (just easier to spot it then?) if I understand correctly.

[Rootbrian]

I honestly think you need to replace the screen (matching model number needed), I suggest going to one of those repair shops to get it done, or to your carrier if they still sell the bold 9700 as new. Warranty exchanges work well.

Sent from my BlackBerry Bold Touch 9900 using Tapatalk

[shock_jpc]

Hmm, I haven't dropped the phone recently, but my friend did step on my phone like a week ago, so that is probably the problem.

Thanks for the help.

*Edit 1, spelling mistakes -.-

[John Rivas]

if you are familiar with these phones you could even replace the screen yourself