1. Selina92's Avatar
    Hi,

    I downloaded something from blackberry app stores which froze so I had to pull the battery. Now when I put it back in it only loads to about 75% and freezes (it stayed like this overnight).

    I've tried to go onto the PC desktop software, but it doesn't seem to recognise that I've attached my phone...

    HELP!!

    Selina.
    05-26-13 07:57 AM
  2. kbz1960's Avatar
    Can you get it to boot in safe mode and then remove the app?

    BlackBerry 101: Safe Mode | CrackBerry.com
    05-26-13 08:07 AM
  3. Selina92's Avatar
    I've tried, but nothing seems to happen. Looks like I've managed to connect it to the desktop software without the battery, just waiting for it to update and fingers crossed!
    05-26-13 08:11 AM

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