[saudadeii]

Do you know the current password?

[vipcomputers]

Ok, ok. Let's think about this.

It sucks to pass judgment like this, but in this case it's the best option to assume the phone was stolen or found. Why? Well because let's just say it was stolen or found, not helping to give him any info can possibly protect the person who's phone it originally was.

If it is the OP's phone and they seriously forgot the password, they can take their @ss over to the carrier store (where his/her ownership will be validated) and have them take care of it easily.

So what's the problem? Yes it sucks to automatically come down on this person and assume their a thief or phone hack, but if they aren't then they can get this solved with other measures than logging onto a forum to ask questions.

Crackberry is a very informative place where I get tons of great info from people who know their ish...but it's not the end all be all of blackberry info, especially not something as basic as this.

WOW!!!

[vipcomputers]

I thought I would never have to actually type something in this forum, but this is going too far. This is my rant because I do not like Bullies. I agree with boostnek, I am an IT specialist and a system admin for 2 large companies. I am responsible for 200+ BlackBerrys and 100+ computers and Tablets, and of all my Blackberry users, I have had my Executives try to setup a password where they thought they setup numbers as their password, only to find out they needed to hold the Alt button to get the numbers. I had an Executive just the other day that set a password 6 months ago when they first got the device, put it away because he is a self-proclaimed luddite, came back to it because I was giving them an upgrade, and could not remembering what he entered. Yes, there are Executives out there that are that are still from the Generation X, and 90% of them never joined the Technology train. Not everyone wants to be plugged in like you. Most of these people hate their BlackBerrys but are forced to use them for work purposes.
I can safely say that it is threads like this that keep me away from CrackBerry.com. I am afraid to ask any questions in fear of ridicule by smart asses like you. There is a way to reset the device password, but like I said, you guys are such Smart asses you probably already know it and don’t want to share. More than likely because you are all knowing all powerful, and can detect a lying thief just their words. Man, you should be working for the CIA, or FBI, or some idiotic agency that wants to take over and control everyone and everything!!! Idiots! And NO, this is not a judgement, it is a fact…

For those honest people, as I give everyone the benefit of the doubt, there is one way, and one way only that I have figured out, short of calling BlackBerry and paying for support to have them unlock it remotely. The biggest downside is, you need to have already set up the Blackberry Protect feature on the device, Doing so would have prompted you to create a BlackBerry ID, which I hope you remember.
But without further a due
Go to this link for information and login
BlackBerry Protect Login - Download BlackBerry Protect and Sign In - US

Go to this link for direct login
https://blackberryid.blackberry.com/...&locale=ZW4%3D

Login with your BlackBerry ID credentials, if successful, you will see many options, like View Location of your device, Play a loud sound to find your device even if it is on silent, Display a Message instructing the person that has your device, Lock Your Device and Wipe Your Device. Choose the Lock your device, enter a password and send the command to your phone. This will reset the password of the device and allow you to log in.
As for you Smart Asses, Do onto others as you would have them do onto you. Maybe you may have an issue you need help with, and someone will treat you as a criminal. I know that experience, and I do not wish that upon you.
If you are a dishonest person, I can promise you, there is no way that I know of to remove the password from the device, short of calling BlackBerry and paying for support. But as soon as you give them the PIN and IMEI, they will detect it as a stolen device, (assuming it was reported stolen), and refuse your service. But like everyone said, If you did steal or find the BlackBerry, and do not have any intentions of returning it, enter the password 10 times and it will erase and reset the BlackBerry to the first time you turned it on. But again, providers like T-Mobile can trace the IMEI once a new SIM card is popped into the device. If you are a jealous Boyfriend or Girlfriend, and you do not trust them to the point that you have to spy on them or go to the trouble of hacking their phone, then may I suggest you leave that person as that relationship will not last much longer, happily or otherwise. If you are an XBoyfriend, or XGirlfriend, What do you hope to accomplish once you find the truth, or evidence. You are their X, get over it, if they do not want to get back together, then it is your cue to exit stage right.
Now everyone, there is a nice way to say something, then there is the a**hole approach, and Most of you took the a**hole approach at this

[saudadeii]

Uh.... this thread is over 4 years old. Who are you ranting at?

[vipcomputers]

Uh.... this thread is over 4 years old. Who are you ranting at?

I ranted at all the people that wasted time on this post insulting a simple answer. I felt sorry for the 2 new posts as of this year and thought, since everyone is going on like children and not answering their post, I decided to end it with the answer for all. This is a way to reset the device password, not to condemn anyone.

[vipcomputers]

see my post #53 above

[vipcomputers]

See Post 53 by me