Fail to boot

Hopefully someone can give me a clue about this problem.

I have had the 9700 since it first came out - my first BB and I've been very happy with it. It has performed pretty much flawlessly.

Suddenly last night I pull it out of my pocket and see a boot screen. Okay, no big deal - something must have burped and caused a reboot.

Then I noticed that the device seemed frozen. I tried a alt-right shift-delete and it rebooted again and then got stuck at the same point. I tried pulling the battery with the same result.

On the boot screen the progress bar gets about 3/4 of the way across to finishing and just stops.

I am pretty upset right now. If anyone can offer some advice I'd appreciate it. I was considering trying to hook up to BDM and maybe try an OS upgrade but I'm not even sure I can get to that point or if I should even try.

Thanks in advance for any ideas.

Sounds like BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry might be your best option.

This was great advice - it worked. A million thanks!

In my case the procedure did not work exactly as documented, but it did work. I am a bit annoyed at having to reload all my apps, but it could be worse. Fortunately I had taken a backup just a few weeks ago and everything important was saved.

Same thing happened to me once, it was a dead battery, so i just plugged it in and let it charge and it booted up correctly.