Error Message when trying to play mp4 video, "The media being played is of an unsupported format"
I just recently added music videos into my Bold 9790, knowing that the video player can play mp4, .m4a, .3gp, .avi, .asf. However, after clicking on it to play, the error message, "The media being played is of an unsupported format" comes up. I have two videos that are both mp4 format, one works while the other doesn't with the same properties. Is anyone else experiencing the same problems? Any reason or a fix for this?
Thanks in advance