1. nomindster's Avatar
    Ever since I update my phone I seem to lose emails. Emails will come to my phone and then in a hour or two they will disappear? Also if I send myself a email I won't receive it for a while. People have told me they sent me a email but I don't receive it for hours later. I have talked to BlackBerry about this issue but got no where. Any ideas??
    04-08-14 04:23 PM
  2. zocster's Avatar
    hi there, what email service do you use? Carrier info would also be nice.
    04-08-14 05:30 PM
  3. mitchy_mitch's Avatar
    Click on messages.... BlackBerry button (go to options).... then messages display and actions..... set days to keep messages to "forever "

    Posted via CB10
    04-08-14 09:57 PM
  4. nomindster's Avatar
    I use bell. Sympatico service and I already changed it to "forever" it was at 30 days. So that wouldn't explain why the emails disappear or why I don't receive emails for hours later.
    04-09-14 05:14 AM
  5. nomindster's Avatar
    Anyone have any other ideas?
    04-18-14 06:23 AM
  6. MobileMadness002's Avatar
    If memory serves me correct, Sympatico is powered by Yahoo, maybe remove and readd the account.
    04-18-14 07:25 AM
  7. nomindster's Avatar
    Did that one already, still not working. And it's powered by Hotmail.
    04-18-14 01:09 PM
  8. Sabrina van walsem's Avatar
    I don't have updated my 9900 yet. I am going to do that now and will see if the same happens. I'll come back to tell if I have the same.

    On my z10 stl100-2 10.2.1.2947
    04-18-14 01:39 PM
  9. Sabrina van walsem's Avatar
    Sorry but I have no problem with it yet.

    On my z10 stl100-2 10.2.1.2947
    04-18-14 03:51 PM
  10. nomindster's Avatar
    Send yourself a email and see how long it takes to come in
    04-18-14 05:33 PM
  11. Sabrina van walsem's Avatar
    I will do it but than the mail will come on 2 devices.


    On my z10 stl100-2 10.2.1.2947
    04-19-14 03:41 AM

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