1. sackman101's Avatar
    Just got a 2nd hand berry love it
    quick q , when i go email setup it says do u want to use a work email account with blackberry enterprise server ? doesnt really give me an option what do i do is this normal ?

    Thaks
    08-17-09 02:32 PM
  2. AZBBFAN's Avatar
    sounds like you are set up for BES, if you need BIS call your provider and have them switch your plan.
    08-17-09 02:39 PM
  3. sackman101's Avatar
    will they definately be able to do that ???
    08-17-09 02:46 PM
  4. AJ_Franklin's Avatar
    will they definately be able to do that ???

    I had to do that with my ATT Bold refurb as well. And yes it takes about a minute for them to do it.
    08-17-09 03:14 PM
  5. AZBBFAN's Avatar
    Yes, they will do it. It should be the easiest request they get all day
    08-17-09 03:15 PM
  6. sackman101's Avatar
    ok but stupid question , surely the setting is on the phone that needs to be changed not on the servers ??
    Sorry for my stupidity

    So how would they changing settings on their side , affect what my phone requests when i click email setup ?

    Thank you so much guys
    08-17-09 03:50 PM
  7. bt224's Avatar
    ok but stupid question , surely the setting is on the phone that needs to be changed not on the servers ??
    Sorry for my stupidity

    So how would they changing settings on their side , affect what my phone requests when i click email setup ?

    Thank you so much guys
    It's about your service plan, the details of which are controlled on your device via Service Books sent to the device from the carrier.
    08-17-09 03:53 PM
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