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I recently picked up a new Blackberry Bold on AT&T, I upgraded from the Curve 8310. After taking the device home and while I was setting everything up I noticed there was an email address that was not mine appearing as an icon. I went onto the Blackberry Internet Service page and brought up my device info and the email address is not listed. Any one have any idea how this could happen and how to get rid of the address/icon?
Sounds like they have used the device as a demo or something. Wipe handheld via security and start again. That will get rid of it for you. Advisable to do a back up of your stuff first, though don't reload all of it as it will just create the email icon again. Pick and choose what you want to send over to it.
Posted from my CrackBerry at wapforums.crackberry.com
just remove the service books from your advance menu options > service books. I had this too. You wont have any problem getting any other unwanted emails again.