1. Hassan Qaedi's Avatar
    Dear All,
    Greetings of the day,

    Kindly go through below screenshot provided:


    I tried to restart my mobile and then It didn't work and the loading page still there,,,,, earlier I faced the same problem and I bought a new mobile. ( Please note that i tried to log-in through BlackBerry Desktop Software and install the software but no lack, have heard about "zzbb factory " pls advise )
    Device won't boot to main screen-khfin.jpg

    Kindly assist me at earliest.

    With best regards,
    04-22-13 12:36 PM
  2. anon(153966)'s Avatar
    If you remove the battery for more than 30 seconds, and then replace it and power on, does it then get to the main screen?

    Also, did it get wet or anything?
    04-22-13 12:42 PM
  3. blueyestm's Avatar
    how long have you waited at that point? Sometimes mine will take on upwards of 10-15 minutes depending on what I did with apps and such.
    deezy87 likes this.
    04-22-13 12:59 PM
  4. Hassan Qaedi's Avatar
    Actually i have waited more than 10 hours..........................Please advise
    04-22-13 02:10 PM
  5. deezy87's Avatar
    Only thing I can think of is wipe with jl_cmder and reload the OS.
    04-22-13 02:51 PM
  6. Hassan Qaedi's Avatar
    Well, I tried to use the said program with my other phone to Wipe it, i got an error saying " Reload software 507"

    What shall i do for both problems now ?
    04-22-13 03:41 PM
  7. deezy87's Avatar
    With the one that says reload software, just plug it into DM and it will prompt and upgrade!
    04-22-13 07:04 PM
  8. Hassan Qaedi's Avatar
    Guys pls advise me with the steps now my mobile doesnt work and still getting the same error " Loading page " the agency has informed me to throw the phone and buy a new one. PLS ASSIST
    04-23-13 10:33 AM
  9. blueyestm's Avatar

    there's the thread to reload the OS with the 507 error message.
    04-23-13 12:03 PM
  10. Eva Azrin's Avatar
    having the same problem. dying..
    04-30-13 10:01 PM
  11. ejty's Avatar
    Having the same issue
    03-07-14 09:21 AM

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