1. g_calderone's Avatar
    Anyone having problems with the convenience key not working? I have it set up for BBM but nothing, even tried setting up for text messages, again nothing.

    Anyone have this problem?
    09-08-11 09:18 AM
  2. greggebhardt's Avatar
    Have you tried a battery pull? If that does not work, it is likely a hardware problem but updating the OS would confirm.
    09-08-11 09:22 AM
  3. g_calderone's Avatar
    I did do a battery pull. I didnt see an updated OS for Tmobile on their site.
    09-08-11 10:47 AM
  4. funnykindel's Avatar
    if you did a pull and it didnt solve, please go for a replacement ASAP.
    09-08-11 12:29 PM
  5. DannyJK's Avatar
    I see the problem here! Its very simple! The 9900/9930 did NOT come with the standard convenience key one the left side of the phone so many people are used to. My solution? Stop trying to use the non-existent convenience key and start using the key on the right side of the phone... lol

    All joking aside, its probably a hardware defect, try reloading the OS see if that helps. If not its hardware.
    09-08-11 12:40 PM