1. gurpreet0802's Avatar

    I am trying to sync my contacts list but strangely i found that only 162 contacts (Desktop location) could be synced. When i tried to find out i figured that there is another location (Unknown) where another 780 contacts are stored. These contacts are not being synced with Outlook. I need help on this forum to make sure that i grab all the contacts in my address book.

    Please help on urgent basis.


    03-13-13 06:25 AM
  2. TejasBH's Avatar
    NOT DEFINITE: but you can try..

    Backup your device with the network off.

    Disable wireless sync of contacts in Contacts app>options> email address>wireless sync

    Change default contact list to unknown.. and Export all the contacts to outlook.

    From outlook.. Export all the contacts to single file (through file/export/contacts) and now import this file to your email address (pref. Hotmail, Gmail) - Now all your contacts 162 + 780 should be in one email address.

    On the handset, goto Contacts app > Options > type rset (directly on the keyboard).. You will get reset option - click yes.

    Go to email settings - select the email with the contacts - goto Edit - scroll down to Synchronization - select Contacts.

    In a while your contact list should populate with all the contacts from your email address (you can try the reset again) and now you have all your contacts in a single location which is your email address.

    Next time when you take a desktop backup - your contacts will not backup. Nor will they backup under BB protect as they are already available on your email address as a backup.
    03-21-13 07:40 AM

Similar Threads

  1. Send via Bluetooth is not in the "send" list..?
    By tonithebold in forum General BlackBerry News, Discussion & Rumors
    Replies: 0
    Last Post: 02-10-11, 08:58 PM
  2. name in contacts list is in italics ???
    By aapierre in forum General BlackBerry News, Discussion & Rumors
    Replies: 4
    Last Post: 07-15-10, 02:10 AM
  3. When you create a group in your contact list, is there any way...
    By Over and Over in forum BlackBerry Storm Series
    Replies: 2
    Last Post: 05-26-10, 08:49 AM
  4. "My Ringtones" list is not up to date
    By njaremka in forum BlackBerry 88xx Series
    Replies: 2
    Last Post: 10-16-08, 09:12 AM
  5. Themes showing in App list, but not in avail themes list?!?!?!?!
    By kcladygemini in forum BlackBerry Curve Series
    Replies: 6
    Last Post: 09-25-08, 03:45 PM