Can't Upgrade OS

Okay, I know this is a commonly encountered problem by the amount of threads and solutions that I found using Google. Let me start off by saying that none of those threads that I found solved my question, not even the ones about how to recover a nuked/bricked Berry.

And I'll try to break this up so it's not a wall of text.

Now on with the situation:

I bought a BlackBerry Bold 9700, and I wanted to install Berrylicious v3 Hybrid on it, when it was running OS5, so I backed up my data and everything.

But when I went to install BBSAK to wipe the device, it didn't install at first, so I used JL Cmdr to wipe it.

When it rebooted, it gave me a 507 error, which I assumed was just normal, since I just wiped the entire device.

So I went and installed BB Desktop Software, the latest OS6 Rom for the 9700, and Berrylicious v3 for 9700. I installed everything just fine, and deleted the vendor.xml.

But when I ran loader.exe, it said that there was no software found for my device. (Which showed my PIN, and didn't say PIN Unknown)

I ran loader.exe /nojvm from cmd.exe, but every time I found my device and clicked next, the device would shut off. I unchecked USB Power Management on all root hubs already.

I tried doing the same steps without a battery in, but loader.exe and loader.exe /nojvm would just say 'Connecting to device (JVM)', and 'Connecting to Device (ARM)', for a while before saying a connection could not be established.

Blackberry DM kept saying that my device was either rebooting, or it's battery was dead, which I assume is because it doesn't detect the OS on the device. When I clicked upgrade, it'll search for an available update, but eventually say 'There was an error updating your software', and a description about a connection to my device not being able to be established.

Also, on the BB DM, the home screen shows accurately the phone model and PIN, but every other tab prompts me to connect my BlackBerry.





Here's the thing though:
I had another BB Bold 9700 a few weeks ago that I gave to my sister, and I did the exact same thing with a different Hybrid ROM, and it worked.

The only two differences was that I used my main laptop, and I used BBSAK to wipe the device for the older Bold.

The current one, I'm using an Acer netbook, and JL Cmdr, because my HDD on my main drive is failing, and I am running Ubuntu off a USB stick.

Could that be the problem? Either JL Launcher, or the netbook? I know that the USB chips might be different and such, so that might be it.

I still wouldn't be able to use my main laptop though, because I don't have Windows on a working hard drive, unless I can install the OS from Ubuntu 11.04. That's why I'm really hoping its not the problem.



It's 4AM now, and I'm frustrated as heck after working on this for 5+ hours, so I'm going to go to bed.

If there's anything that needs explaining, please post and I'll reply when I wake up. I really need all the help I can get.

Thanks,
Vapour.


EDIT: JL Cmdr deviceinfo output:

Hardware Id: 0x4001507
PIN: 0x22a18cac
OS Version: 0x0
VM Version: 0x500035e
Radio ID: 0x0
Vendor ID: 145
Active WAFs: 0x0
OS Metrics: 0x10 0x0 0x3 0x0 0xb8 0x1 0x0 0x0 0x0 0x0 0x0 0xb8 0x38 0xa1 0x3b 0xb9 0xfc 0xff 0x5e 0xbf 0x61 0x62 0x73 0x61 0x64 0x6d 0x69 0x6e 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x4a 0x75 0x6c 0x20 0x32 0x33 0x20 0x32 0x30 0x31 0x30 0x0 0x31 0x39 0x3a 0x35 0x35 0x3a 0x35 0x31 0x0 0x0 0x0 0x0 0x52 0x49 0x4d 0x20 0x42 0x6c 0x61 0x63 0x6b 0x42 0x65 0x72 0x72 0x79 0x20 0x44 0x65 0x76 0x69 0x63 0x65 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x7 0x15 0x0 0x4 0xaf 0x0 0x1 0x5 0x60 0x6 0xf9 0xd0 0x34 0xed 0x71 0xb8 0x0 0x0 0x0 0x0 0xf4 0x3 0x0 0xb8 0xdc 0x26 0x0 0xb8 0x0 0x1 0xff 0xff 0x93 0xe1 0xd0 0xc3 0xf0 0x0 0x0 0x0 0x14 0x0 0x0 0x0 0x6c 0xa0 0x66 0xb8 0x0 0x0 0x0 0x0 0x40 0x1 0x0 0x0 0x20 0x0 0x0 0x0 0x0 0x0 0x0 0xa 0x0 0x0 0x0 0x0 0x2c 0x13 0x67 0xb8 0x20 0x0 0x2 0x0 0x8 0x0 0x0 0x0 0xf 0x0 0x86 0x0 0xb0 0x83 0xef 0xb8 0x4 0xc7 0x0 0x5 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0xd0 0x9 0xe1 0xb8 0x60 0x1 0x0 0x0 0x58 0x0 0x0 0x0 0xfc 0xff 0xdb 0xbe 0x1 0x1 0x10 0xff 0x4 0x1 0x0 0xff 0x2 0x1 0x0 0xff 0xd 0x1 0x6 0x6 0x3 0x1 0x5 0x5 0x7 0x1 0x2f 0xff 0xb 0x1 0x0 0xff 0x3c 0x0 0x1 0xff 0x3b 0x1 0x0 0xff 0xff 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x35 0x2e 0x31 0x2e 0x30 0x2e 0x31 0x37 0x35 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x2b 0x0 0x15 0x0 0x97 0x1 0x8 0x0 0x70 0x32 0x34 0x0 0xf 0x0 0x86 0x0 0x1 0x0 0x1 0x0 0x4 0xc7 0x0 0x5 0x4 0x0 0x3 0x0 0x0 0x0 0x0 0xa 0x2 0x0 0x0 0x0 0x1 0x2 0x0 0x0 0x5 0x0 0x5 0x0 0x0 0x0 0x1 0x0 0x8 0x0 0x1 0x0 0x0 0x0 0x1 0x0 0x9 0x0 0x1 0x0 0x0 0x0 0x1 0x0 0xa 0x0 0x1 0x0 0x20 0x0 0x2 0x0 0x3 0x0 0x1 0x0 0xd 0x0 0x2 0x0 0x7 0x0 0x1 0x0 0x57 0x0 0x7 0x2 0x6 0x0 0x2 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0
Bootrom Metrics: 0xc 0x0 0x6 0x0 0xc4 0x1 0x0 0x0 0x22 0x0 0x6 0x5 0x7 0x15 0x0 0x4 0x52 0x49 0x4d 0x20 0x42 0x6c 0x61 0x63 0x6b 0x42 0x65 0x72 0x72 0x79 0x20 0x44 0x65 0x76 0x69 0x63 0x65 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x73 0x6d 0x61 0x6c 0x79 0x61 0x6c 0x61 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x41 0x75 0x67 0x20 0x31 0x30 0x20 0x32 0x30 0x30 0x39 0x0 0x0 0x0 0x0 0x0 0x31 0x34 0x3a 0x34 0x35 0x3a 0x31 0x32 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x1 0xf 0x0 0x1 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0xb0 0x0 0x0 0x0 0xa 0x0 0x0 0x0 0xc4 0x0 0x0 0x0 0x40 0x0 0x0 0x0 0x4 0x0 0x0 0x0 0xa8 0x1 0x2 0x5c 0x0 0x0 0x2 0x0 0x6 0x0 0x0 0x0 0x1 0x0 0x0 0x0 0x1 0x19 0x2 0xd6 0x3 0x5 0x4 0x6 0x7 0x2f 0xb 0x1 0xd 0x6 0x37 0x1 0x3b 0x0 0xff 0xff 0x4a 0x56 0xbe 0x92 0x12 0x0 0x1 0x0 0x1d 0xc 0x0 0x0 0x0 0x0 0x0 0x0 0xc8 0x7 0x0 0x0 0x18 0xc 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x0 0x19 0x8 0x0 0x0 0x2 0x0 0x0 0x0 0x1a 0x8 0x0 0x0 0xb7 0x7 0x0 0x0 0x1e 0xc 0x0 0x0 0xb8 0x7 0x0 0x0 0xc8 0x7 0x0 0x0 0x23 0xc 0x18 0x0 0x0 0x0 0x0 0xb8 0xff 0xff 0xff 0xbf 0x23 0xc 0x18 0x0 0x0 0x0 0x0 0xc0 0xff 0xff 0xff 0xc7 0x9 0x8 0x0 0x0 0xbd 0xc3 0x7d 0xc4 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff 0xff

what happens if you just try and load a standard OS on to it?
from what im grasping you keep trying to load a hybrid

Reboot the acer netbook, Download and install either a leaked or carrier-responsibly supported OS, then launch BBSAK, click Load OS, then select it, then go through the prompts. if possible, if your carrier can do it, let them reload their OS on it.

Posted from my CrackBerry at wapforums.crackberry.com

Leave hybrids alone for now!

BlackBerry 101: How to install an official (or leaked) BlackBerry operating system | CrackBerry.com

Originally Posted by Fubaz

what happens if you just try and load a standard OS on to it?
from what im grasping you keep trying to load a hybrid

Originally Posted by andyahs

Leave hybrids alone for now!

BlackBerry 101: How to install an official (or leaked) BlackBerry operating system | CrackBerry.com

I've tried with the latest Bell ROM, exact same thing happens. I think it has to do with the fact that loader.exe doesn't see my BB as a BB Bold or something.

The phone's originally from Globe, a telecom company from the Phillipines, but I can't seem to find an OS download from them. The link at blackberryfaq.com is broken.

Originally Posted by Rootbrian

Reboot the acer netbook, Download and install either a leaked or carrier-responsibly supported OS, then launch BBSAK, click Load OS, then select it, then go through the prompts. if possible, if your carrier can do it, let them reload their OS on it.

Posted from my CrackBerry at wapforums.crackberry.com

I did do all that, and I bought the phone secondhand, but everything was working perfectly until I wiped the device.

Oh right, I don't think I mentioned that when I load BBSAK, even when restarting, it says No Device Found, or something along those lines, no matter if the battery's in or out.

UPDATE: When I have the battery in and use loader.exe /nojvm, the Blackberry just restarts as stated above.

Also, when I don't have a battery in, and use loader.exe /nojvm while it's starting up, the same thing happens.

But when I don't have a battery in, and wait for it to start up and show the no battery screen, I use loader.exe /nojvm and it just says 'Connecting to Device (ARM)' for a long time before telling me it was unable to connect to the device.

Originally Posted by Vapourstreak

UPDATE: When I have the battery in and use loader.exe /nojvm, the Blackberry just restarts as stated above.

Also, when I don't have a battery in, and use loader.exe /nojvm while it's starting up, the same thing happens.

But when I don't have a battery in, and wait for it to start up and show the no battery screen, I use loader.exe /nojvm and it just says 'Connecting to Device (ARM)' for a long time before telling me it was unable to connect to the device.

I suggest now trying it from somebody elses PC running windows and desktop manager and BBSAK plus OS 5 software for your device. If that doesn't work, it's considered flashed out.

Posted from my CrackBerry at wapforums.crackberry.com

This could also happen due to the internal battery in the BIOS being weak, although I would strongly advice you to do that only if all the other options fail, but before chucking out the device give it a shot. Inside the device on the circuit there is a small battery, take it out -- wait for two minutes and put it back in again/ or if you can find a replacement get that replaced. It should work, and yes leave the hybrids alone for now. if you need more instructions on where the battery is and how to replace it. Google it.

Originally Posted by mobibiz

This could also happen due to the internal battery in the BIOS being weak, although I would strongly advice you to do that only if all the other options fail, but before chucking out the device give it a shot. Inside the device on the circuit there is a small battery, take it out -- wait for two minutes and put it back in again/ or if you can find a replacement get that replaced. It should work, and yes leave the hybrids alone for now. if you need more instructions on where the battery is and how to replace it. Google it.

On the 8130, the battery was to the left of the device's battery compartment. On the 9700, it's likely a chip with a battery inside it.

Posted from my CrackBerry at wapforums.crackberry.com

I would also try a different data cable. I've spent 4+ hrs trying to load an OS before and it turned out to be a bad cable.

Posted from my CrackBerry at wapforums.crackberry.com

After a couple hours of finicking with the stupid Netbook cover, I finally got it off and put its hard drive into my main laptop, and it worked.

Thanks guys!