[rodriguez_801]

Hi, recently i got my bb 9700, but Im in Honduras here only Tigo (celtel) Honduras, has 3G signal, and my phone doesnt detects it, I already spoke with them, but they didnt help so, I`ve also tried to do the network manual but it doest appears either. what can I do to get the 3G, a friend of mine has the same phone and it has 3G network.

THANKS

[dLo GSR]

did you buy your phone from Tigo or did you buy an unlocked one off the internet?

EDIT: go to options -> about and look at "3G Bands" and the numbers that follow, and compare them with your friends' phone. if they're not the same, then your phone is not compatible with Tigo's 3G network.

[jackbox]

Tigo is providing 3G on the 850Mhz band. If your phone is a T-Mobile unlocked then it cannot get that frequency. You need the 9700 with 3G bands 1,5,7,6 (AT&T unlocked version). It sounds like you have the 1,4,8 bands version. If that is the case then you are out of luck on 3G services. You have to be careful as there are two different hardware versions of the 9700 made with different 3G bands.

[rodriguez_801]

thnks for responding my thread, my 3g band are 1,4,8 cant it me changed or unlocked by any way? cause Ive been having issues with the signal sometimes, maybe is the software im using v5.0.0.330 (platform 5.1.0.91) if you know what other software I can use, please leave the link to download it. Thanks BTW