- My wife's 9780 stopped receiving emails for some reason after she came back from her vacation.
So I entered her Email Setup, and I was required to login to her BB ID, so she tried logging in, but it always says wrong password. Resetting the password does not actually send her any password to her email (Yahoo!) and it isn't even in the Spam folder.
So we thought of creating a new BB ID all together on the BlackBerry website.
After doing that and receiving an email that it was successfully created. Again we try to login in the email setup, and it says wrong password. Same thing, reset password does not work.
This started happening even since RIM changed the way the email setup works where you have to sign in with your BB ID but it seems so buggy.
Please help, what can she do to setup her email accounts?
She has a BIS (unlimited plan)08-26-11 08:01 AMLike 0 - One important things to note is, the username had to be an email when she was creating it on the RIM site. so she chose [email protected]
But when she tries to login using [email protected] she get an error message saying "Username must be at least 4 characters" So if she removes the @gmail.com, it accepts but then says the password is wrong.
I think there is the problem because the account username on RIM was with the @gmail.com but the Email setup does not accept the @gmail.com and wants you to only enter the username.08-26-11 08:04 AMLike 0 -
But I've never ever entered or used such a username / password on any of my or her blackberry's, why is it asking for it now?
Isn't there another way around this? I don't want to set up her carrier email she never uses it. She just wants to setup her hotmail, Gmail, etc
Posted from my CrackBerry at wapforums.crackberry.com08-26-11 10:15 AMLike 0 -
I called my carrier and they sent her the password via a PIN message to her phone.
I never had a clue she had an account LOL
When she signed in, she was able to validate all her email addresses again.
Thank you so much08-26-11 12:19 PMLike 0 - diegoneiRetired Mod & AmbassadorMan I cannot express how much I appreciate your help. You solved the mystery that I would have never been able to figure out.
I called my carrier and they sent her the password via a PIN message to her phone.
I never had a clue she had an account LOL
When she signed in, she was able to validate all her email addresses again.
Thank you so much08-26-11 12:25 PMLike 0 - 2 exceptions for passwords I've seen so far are Welcome123 and Secure123 - with the W & S in caps. Mostly the passwords are the carrier's brandname with 123.
User name is usually the mobile #08-26-11 01:45 PMLike 0 - somebody,help me pls.i cant set up my email.in the upper right side of my phone,GSM only,that does mean something.it said i need to obtain an activation password.how?what other things should i do.im from philippines.we purchased it from hungary(vodafone)..please help.tnx08-31-11 01:27 AMLike 0
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Cannot setup emails or sign in to BB ID
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