1. Juanps's Avatar
    Hi o bought a bb 9900 time ago, after using it for two weeks the device wont turn on.

    here are the symptoms:

    1. if the device its connected trought the usb without battery it appears in the escreen a battery sign with red cross.

    2. if i put the battery nothing happens in the screen, it stay black, and it turns the red light for about 10 seconds, then it turns off for about 20 seconds, and the it repeat again.

    i was wondering if i could save this device or if lost, i try to ask for warranty however i bought it trought the internet, and blackberry told me they can only give warranty to devices that are sent from a carrier, and dont apply to online sales, also the seller didnt want to refund the unit.

    any toughts?
    11-24-13 10:38 PM
  2. zocster's Avatar
    11-24-13 11:08 PM
  3. Anilu7's Avatar
    Also, the battery may be no good. Buy a new battery if Zocster's method doesn't work.
    11-26-13 12:20 AM

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