1. panpig's Avatar
    Hi all,

    This is a pretty n00by question. I was trying to connect my bold to my hp dv2000 laptop with Vista 64 bit hopefully to do something file transfering. When I tried to link the two together, the laptop is always asking me for the Bluetooth Peripherial Device Driver. The Modem, Headset, A/V bluetooth functions were fine. But i STILL cannot tranfer files from my laptop to my bold or vise versa. please help

    thanks much
    06-16-09 12:22 AM
  2. Tronyx's Avatar
    Use your USB cable. It's faster.

    Chris
    06-16-09 01:22 AM
  3. expect-to-fly's Avatar
    Greetings panpig,
    Welcome to crackberry. I have a bold on at&t and a hp/compac nc2400 netbook running Vista business 32bit. I too have the problem where Vista complains about needing the bluetooth device driver on bootup. I have good news and not so good news. First the good news to transfer files first make sure your bold and PC are bluetooth(bth) paired (on PC side bth add device application on bold manage connections/set-up bth/add device/listen). On the PC open windows-explorer-select file then right click send to/bluetooth device/select device (ie bb). On the bb go to the media area then right click and 'receive using bluetooth' It will prompt 'waiting for connection' then say 'request to connect y/n' yes. Select yes and the file will be downloaded (yes slowly 6MB in less than one minute).

    Now the bad news. There is something not clear about why Vista still complains about needing two missing drivers that AREN'T available on the blackberry SW disk. There are discussions about BB needing the 'native Microsoft Blueberry stack' which evidently is not that good and gets written over by PC suppliers. I spent all day yesterday with HP tech support trying (unsuccessfully) to fix this problem by having them recover the native BS bth stack. I wish RIM (or someone) would make a clear statement about (1) why Vista complains about needing the drivers, (2) what difference does it make, and (3) how to fix the issue (typing don't remind me again is not the correct answer). Sorry for being verbose.
    07-01-09 10:19 AM
  4. expect-to-fly's Avatar
    The missing drivers are related to using the BB as a modem and since your wireless service provider would like you to subscribe to their tethering system they are not being provided. Despite the lack of these files tethering is still possible.
    07-02-09 02:17 PM
  5. expect-to-fly's Avatar
    Greetings Panpig:
    The biggest problem is that HP installed their own bluetooth BT drivers and BB uses (ONLY) Microsoft BT drivers. The enclosed procedure installs the Ms Bluetooth stack (aka drivers). For me it was great it (1) gave me fast bluetooth (ie 5MB in 90 sec) file transfers and (2) nice quick tethered bluetooth modem performance (same as USB).


    HP Notebook PCs - Removing the HP Bluetooth Software and Installing the Microsoft Bluetooth Stack - c00711848 - HP Business Support Center[/url].

    Here is the instructions:
    SUPPORT COMMUNICATION - CUSTOMER ADVISORY
    Document ID: c00711848

    Version: 1

    HP Notebook PCs - Removing the HP Bluetooth Software and Installing the Microsoft Bluetooth Stack
    NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.
    Release Date: 2006-06-26

    Last Updated: 2006-07-13


    --------------------------------------------------------------------------------

    DESCRIPTION
    The following process can be used to remove the HP Bluetooth support software and install the Microsoft Bluetooth stack that is native to Windows XP SP2. To avoid instability, only one Blue Tooth stack should be loaded at a time, therefore the instructions included must be adhered to. By default the HP Bluetooth support software is pre-installed.

    The Bluetooth stack is a protocol stack as referenced from a driver or application to interact with the actual device.

    SCOPE
    The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.

    RESOLUTION
    Remove the HP Bluetooth software and install Microsoft Bluetooth stack
    Remove the HP Bluetooth software and install Microsoft Bluetooth stack
    To remove the HP Bluetooth software and install the Microsoft Bluetooth stack, perform the following steps:

    Remove the HP software
    Click Start , Control Panel and then double click the Add/Remove Programs icon.

    Select the HP Integrated Module with Bluetooth Wireless Technology and click the Remove button. Follow the on screen instructions. Close the Add or Remove screen.

    Click Start , All Programs , Accessories and then click Windows Explorer .

    Click the + sign next to the C: drive to expand the contents of C:

    Click the + sign next to the swsetup folder.

    Select the folder labeled btooth and press the Delete key.

    Click the Yes button to confirm the deletion of this folder.

    Manually edit the bth.inf file
    In Windows Explorer, click the + sign next to the C:/Windows folder . Locate and click on the inf folder.

    Locate and double click the bth.inf file. The file should open using Notepad or similar application.

    Under the Device section - Start section, locate

    [Microsoft.NT.5.1]

    Microsoft Wireless Transceiver for Bluetooth=...........................

    Microsoft Wireless Transceiver for Bluetooth 2.0= ....................

    Copy and paste the following two lines below the lines above;

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_011D
    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_171D
    the result should be:

    [Microsoft.NT.5.1]

    Microsoft Wireless Transceiver for Bluetooth=...........................

    Microsoft Wireless Transceiver for Bluetooth 2.0= ....................

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_011D

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_171D

    Save the bth.ini file.

    In Notepad, click File and then click Save on the File Menu. Close Notepad.

    Allow Windows to install the Microsoft Bluetooth stack
    Press the wireless activation button to restore power to the module. The "Found New Hardware" wizard should display questioning if Windows Update should find the driver. Select Yes this time only.

    At the next prompt, select Install the software automatically .

    Windows will display a dialog stating "Found HP Integrated Module with Bluetooth Wireless Technology. The Bluetooth icon should be a darker shade of blue than the previous icon.

    Windows will prompt to install drivers for the Microsoft Bus Enumerator. Allow this process to take place.

    Upon completion of the driver installation, the Microsoft stack can be verified in the Device Manager.

    Click Start , Control Panel and then double click the System icon.

    Click the Hardware tab and then click the Device Manager button.

    The Bluetooth icon should not have a caution symbol next to it.

    Remove the Microsoft Bluetooth stack and installing the HP Bluetooth support software
    Use the following instructions to reverse the procedure above and reinstall the HP Bluetooth support software on the notebook.

    Remove the Microsoft Bluetooth stack
    Perform the following steps to uninstall the Microsoft stack in Windows:

    Click Start , Control Panel and then double click the System icon.

    Click the Hardware tab. Then click the Device Manager button.

    Click the + sign next to the Bluetooth icon to expand the device.

    Right click on the Microsoft Enumerator and select uninstall . Follow the onscreen instructions.

    Right click on the HP integrated Module with Bluetooth Wireless Technology and select uninstall . Follow the onscreen instructions.

    Immediately turn off the power to the Bluetooth wireless device upon completion of uninstalling the HP Integrated Module with Bluetooth Wireless Technology.

    Manually edit the bth.inf file
    Click Start , All Programs , Accessories and then click Windows Explorer .

    In Windows Explorer, click the + sign next to the C:/Windows folder . Locate and click on the inf folder .

    Locate and double click the bth.inf file. The file should open using Notepad or similar application.

    Under the Device section - Start section, locate

    [Microsoft.NT.5.1]

    Microsoft Wireless Transceiver for Bluetooth=...........................

    Microsoft Wireless Transceiver for Bluetooth 2.0= ....................

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_011D

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_171D

    Delete or comment out the following lines;

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_011D

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_171D

    In Notepad, click File and then Save . Close Notepad.

    Reinstall the HP Bluetooth support software
    Reinstall the softpaq containing the Software Support for HP Integrated Module with Bluetooth Wireless Technology. Download the appropriate softpaq for your notebook from
    07-02-09 05:24 PM
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