1. october88's Avatar
    Basically i can read/receive/type foreign characters no problem in hotmail.

    Problem occurs once I send that email, the recipient will receive ??? for all the foreign characters.
    This only happens for hotmail, fine for gmail or any other.

    Upon some research, plenty of people, or i can safely say all bold users have this problem, at least with arabic and chinese.
    Some of the threads i found
    Garbled Email Sent By Blackberry Bold - BlackBerry Support Community Forums
    إعصار دبي: حل مشكلة إرسال رسالة إلكترونية عربية من حساب الهوتميل في البلاك بيري
    BB 8900 hotmail issue: The End user will receive the email with question marks if usi - BlackBerry Forums Support Community
    Emails sent to hotmail and showing as Chinese

    Does anyone have a solution to this?
    One of the post has a supposed solution where you have to go into browser identification, but that is removed from OS7.
    Pretty much renders my e-mail/phone useless when replying to clients email that contains Chinese characters.
    Thank you
    11-03-13 11:33 PM
  2. pkcable's Avatar
    I do't know what device exactly you have and which carrier, BUT maybe you need the multi language version of the OS software?
    11-05-13 09:17 PM
  3. october88's Avatar
    I do't know what device exactly you have and which carrier, BUT maybe you need the multi language version of the OS software?
    I'm using bold 9900 from wind mobile, tried on rogers network, same result.
    tried installing language packs, didn't help.
    flashed to Chinese roms, didn't help.

    anyone got any clues? tested on colleague's 9900, same issue.
    11-05-13 11:09 PM

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