- Hi guys,
Got my brand new blackberry bold 9000 yesterday from the company I work for. I charged the battery to max and then in the afternoon tried to install a few apps. After I installed the Mapquest Navigator trial, the phone started giving some erroes with permissions and then prompted to reboot. I tried to reboot the phone but it didn't start again except for the constant red light. I took out the battery and insterted again with no lights whatsoever this time.
I tried to charge it for 3-4 hours with no luck.
I don't want to return it to IT people because they would months to return it back to me. Is there any quick fix around this issue or am I better off just sending it back and hoping to get a replacement in few weeks.
I would appreciate help.08-03-09 06:00 PMLike 0 - Hi guys,
Got my brand new blackberry bold 9000 yesterday from the company I work for. I charged the battery to max and then in the afternoon tried to install a few apps. After I installed the Mapquest Navigator trial, the phone started giving some erroes with permissions and then prompted to reboot. I tried to reboot the phone but it didn't start again except for the constant red light. I took out the battery and insterted again with no lights whatsoever this time.
I tried to charge it for 3-4 hours with no luck.
I don't want to return it to IT people because they would months to return it back to me. Is there any quick fix around this issue or am I better off just sending it back and hoping to get a replacement in few weeks.
I would appreciate help.
Are you on BES or BIS? Blackberry Enterprise Server (company system)/Blackberry Internet Server08-03-09 06:04 PMLike 0 -
-
-
- tried a few of the tips on the forum. the computer (vista) doesn't recognize blackberry at all. I asked a colleague and she said that I will most likely get a refurbished blackberry now if I return it for warranty and process can take few weeks.
extremely unhappy and disappointed with this device!! have been using various phones (nokia, iphone, HTC) and none was unreliable!!
How can a device be so filmsy that it doesn't last even a few hours!!!08-03-09 06:56 PMLike 0 -
I have never heard about any other device just dying out completely with no way to restore them and that too within hours of buying that device.
Blackberries are definitely not quality tested or just have a cheap construction... I wish my company woke up to the fact that iPhones are much superior and reliable communication tools...
The worst thing is that nobody has any damn clue on how to fix a very common problem (very common with bolds as you can see from count of threads on different forums) - this doesn't happen with other electric devices.08-03-09 07:08 PMLike 0 - tried a few of the tips on the forum. the computer (vista) doesn't recognize blackberry at all. I asked a colleague and she said that I will most likely get a refurbished blackberry now if I return it for warranty and process can take few weeks.
extremely unhappy and disappointed with this device!! have been using various phones (nokia, iphone, HTC) and none was unreliable!!
How can a device be so filmsy that it doesn't last even a few hours!!!
You need to delete any OS on your computer, DL and reinstall original OS then try the above "procedure."08-03-09 07:09 PMLike 0 -
The worst thing is that nobody has any damn clue on how to fix a very common problem (very common with bolds as you can see from count of threads on different forums) - this doesn't happen with other electric devices.
Considering you have no clue what is even wrong with it, that speaks pretty well to the validity of your statements.Last edited by papped; 08-03-09 at 07:13 PM.
08-03-09 07:11 PMLike 0 - So I'm confused you asked for help... Then go on a rant about how bad blackberries are and that iphones are superior? Doesn't make sense if its a problem you have two options see if an option is availiable to be able to fix it otherwise exchange it. I know your frustrated but doesn't mean all blackberries are horrible.
Posted from my CrackBerry at wapforums.crackberry.com08-03-09 07:13 PMLike 0 - 08-03-09 07:13 PMLike 0
- So I'm confused you asked for help... Then go on a rant about how bad blackberries are and that iphones are superior? Doesn't make sense if its a problem you have two options see if an option is availiable to be able to fix it otherwise return it. I know your frustrated but doesn't mean all blackberries are horrible.
Posted from my CrackBerry at wapforums.crackberry.com08-03-09 07:15 PMLike 0 - Opinionated can of worms... based on what, your 1 bold dying? Awesome.
According to you it's cheap construction, which implies hardware failure. Do you expect users to have a simple solution to what you claim is widespread hardware defects?
Considering you have no clue what is even wrong with it, that speaks pretty well to the validity of your statements.
Hope you can spend some energy in offering some help and I might be convinced that blackberry is not as pathetic as I am thinking it is.08-03-09 07:19 PMLike 0 - Opinionated can of worms... based on what, your 1 bold dying? Awesome.
According to you it's cheap construction, which implies hardware failure. Do you expect users to have a simple solution to what you claim is widespread hardware defects?
Considering you have no clue what is even wrong with it, that speaks pretty well to the validity of your statements.
Software is usually the culprit.............................08-03-09 07:23 PMLike 0 - hahaha... Wow, with the way you have handled getting a new phone and encountering a problem I would love to see how you function at your job... Did you even bother to learn anything about the phone before you started using it?08-03-09 07:24 PMLike 0
- I wish you had offered any help rather than taking me on for asking help. I obviously expected my phone to last more than a day as I would expect any other product to do. If someone asked my recommendation on blackberry right now, I would tell them to stay away!!!!
Hope you can spend some energy in offering some help and I might be convinced that blackberry is not as pathetic as I am thinking it is.
It's not. So devices are more quirky than others. As stated, SOFTWARE IS USUALLY THE CULPRIT.........................................08-03-09 07:28 PMLike 0 -
-
- But I will make a helpful post to try and help you sort this out so you can enjoy your new Bold.
Download BBSAK (Search for it in the forums)
Back up your device using DM
Download a new OS: Rogers 282 is extremely good.
Load the new OS on your Computer.
Run BBSAK. In BBSAK:
Hit "wipe device"
Click OK to the prompts.
Wait for the screen to display ERROR 507
Once it is displaying ERROR 507, with the phone still connected
Go back to BBSAK- Hit "Load OS"
Make sure you check off the apps you want on your phone--BBM, Memopad...
Finish Loading the OS, wait for the phone to reboot.
Close BBSAK
Go to DM
Back Up/Restore
Restore using the back up you just did.
Enjoy your Bold.08-03-09 07:30 PMLike 0 - http://forums.crackberry.com/f3/how-...ckberry-32322/
Although tbh, I don't think I really am doing anybody a favor helping in this case...08-03-09 07:31 PMLike 0 -
- But I will make a helpful post to try and help you sort this out so you can enjoy your new Bold.
Download BBSAK (Search for it in the forums)
Back up your device using DM
Download a new OS: Rogers 282 is extremely good.
Load the new OS on your Computer.
Run BBSAK. In BBSAK:
Hit "wipe device"
Click OK to the prompts.
Wait for the screen to display ERROR 507
Once it is displaying ERROR 507, with the phone still connected
Go back to BBSAK- Hit "Load OS"
Make sure you check off the apps you want on your phone--BBM, Memopad...
Finish Loading the OS, wait for the phone to reboot.
Close BBSAK
Go to DM
Back Up/Restore
Restore using the back up you just did.
Enjoy your Bold.
Now you are helping.
Unfortunately, BBSAK doesn't connect to the device. The computer wouldn't recognize it at all.08-03-09 07:33 PMLike 0 -
I'm going to disregard this post for a couple reasons:
1. I just gave you full instructions on how to fix your phone.
2. I know that was not a serious rebuttal
3. You used the word "mate"
4. I am giving you all the links you need
BBSAK-DL AND HOW TO:
NEW Wiping your phone with BBSAK step by step - BlackberryOS.com
ROGERS 282:
https://www.blackberry.com/Downloads...C068A355BBA31A08-03-09 07:34 PMLike 0 -
- Forum
- BlackBerry OS Phone Forums
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Bold is dead in less than 24 hours
LINK TO POST COPIED TO CLIPBOARD