1. BB9930AVL's Avatar
    After failed installation of Bold 9930 upgrade, contacts don't show up. I know they're in there somewhere, because when I look at recent phone calls and hit "View ... Contact" it's all there. How can I get the contact info that's there to link with the Contacts icon? (I can't get my Outlook Contacts from computer to sync properly either; Outlook data is almost as current as contacts data in phone; would prefer to use the contact data that's somewhere in my phone, as it's more current than outlook data in computer or BB backup file.)
    03-10-13 09:19 PM
  2. el_excelsior's Avatar
    You might want to try a downgrade to the previous OS version to see if the situation changes.
    03-10-13 11:11 PM
  3. el_excelsior's Avatar
    Or maybe the next lower one.
    03-10-13 11:12 PM
  4. BB9930AVL's Avatar
    Thank you for answering. I have just now solved it. I syncd to Outlook contacts on my computer again, and this time it worked. Not sure what I did differently in the sync, changed a setting or two, but it worked. Thanks again.
    el_excelsior likes this.
    03-10-13 11:20 PM
  5. el_excelsior's Avatar
    You're welcome!
    Glad to be of assistance
    03-11-13 02:03 AM

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