04-02-13 11:17 AM
138 ... 456
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  1. bimmerdriver's Avatar
    Resend the service books.
    Setup / Email Accounts / Internet Mail Account / Menu / Service Books / Send Service Books
    93Aero likes this.
    04-01-13 01:32 AM
  2. 93Aero's Avatar
    Go to Options->Device->Advanced System Settings->Host Routing Table.

    Push the menu button and select Register Now. You will get a Registration email saying your hand held has been successfully registered to the network.

    Make sure you're signed into BBID, and then try to set up your email accounts, hope this helps!
    Tried that Friday, even had T-mobile customer service rep resend the service books from their end. Still no go. I had to set my email accoints all over on tmobiles website. The issue is I am still unable to set the email accounts up through the phone. After going to Setup I am unable to click on Email Accounts as listed in my prior post with the picture. It highlights but doesn't open.
    04-01-13 01:53 AM
  3. 93Aero's Avatar
    Setup / Email Accounts / Internet Mail Account / Menu / Service Books / Send Service Books
    You didn't read the post with the screen shots. I am unable to click on Email Accounts, it highlights but doesn't open when I click on it. ALL the other icons around it opens but not Email Accounts.
    04-01-13 02:00 AM
  4. sbx9900's Avatar
    Did you shrink the OS before installing it? you might have deleted the functionality in the process. Have you tried resetting the phone to factory settings or reinstalling the OS? why not try another OS instead, like .861.

    In fact, I have gone back to .861 yesterday from .912. Battery performance seems better with .861 than .912 and I have the Device Analyzer as well.
    93Aero likes this.
    04-01-13 08:04 AM
  5. Mrwilliamsap1's Avatar
    hey everyone

    just picked up my 9900. can anyone confirm if my software is up to date? my DM and phone both say i have 7.1 bundle 1909
    if not can anyone tell me where i can get the latest using a mac?

    Cheers!
    04-01-13 09:20 AM
  6. Legal Eagle's Avatar
    hey everyone

    just picked up my 9900. can anyone confirm if my software is up to date? my DM and phone both say i have 7.1 bundle 1909
    if not can anyone tell me where i can get the latest using a mac?

    Cheers!
    Bundle 1909 is OS 7.1.0.658 which is quite old ( first released around October 2012)

    As to updating on a MAC, can't help with that one as am a Windows user. From memory, it is quite problematical as the OS .exe files don't run on a MAC and I think that you have to install a virtual Windows program on the MAC.

    Try doing a search on CB, i'm sure that there will be some useful threads to be found on the subject.
    04-01-13 09:53 AM
  7. Mrwilliamsap1's Avatar
    Bundle 1909 is OS 7.1.0.658 which is quite old ( first released around October 2012)

    As to updating on a MAC, can't help with that one as am a Windows user. From memory, it is quite problematical as the OS .exe files don't run on a MAC and I think that you have to install a virtual Windows program on the MAC.

    Try doing a search on CB, i'm sure that there will be some useful threads to be found on the subject.
    whats getting me confused it, across the board its saying that there are no updates available. could it be a hardware issue by any chance?
    not too tech savy with blackberrys, i just love them.
    04-01-13 10:28 AM
  8. Legal Eagle's Avatar
    whats getting me confused it, across the board its saying that there are no updates available. could it be a hardware issue by any chance?
    not too tech savy with blackberrys, i just love them.
    Automatic update notifications are only sent in relation to your own carriers latest approved OS, not the latest one generally available.

    Hope this helps.
    04-01-13 10:45 AM
  9. rudecat's Avatar
    I have the same issue on T Mobile with my hotspot. Won't hook up now. My devices say they cannot find the IP address of my phone. Unfortunately I can't find an old version to put back on. I chatted with T Mo to no avail. Any suggestions?
    04-01-13 07:32 PM
  10. 93Aero's Avatar
    Did you shrink the OS before installing it? you might have deleted the functionality in the process. Have you tried resetting the phone to factory settings or reinstalling the OS? why not try another OS instead, like .861.

    In fact, I have gone back to .861 yesterday from .912. Battery performance seems better with .861 than .912 and I have the Device Analyzer as well.
    Thanks, somewhere along the way the email accounts box got unchecked on DM when I updated.
    Wiped OS, reinstalled everything and I now have OS .912.
    I'll try to find OS .861 because Device Aanylzer is a must for me.
    Thanks everyone for your time and assistance.


    Now on .912


    And also NFC.
    Last edited by 93Aero; 04-01-13 at 08:26 PM. Reason: added screen shot.
    04-01-13 07:59 PM
  11. sbx9900's Avatar
    I'll try to find OS .861 because Device Aanylzer is a must for me.
    .
    .861 is stickied in this thread...
    04-01-13 09:00 PM
  12. son_91's Avatar
    file exe:
    FileDownload
    brewvn and LudwigvonKast like this.
    04-02-13 11:06 AM
  13. pkcable's Avatar
    04-02-13 11:17 AM
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