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  1. anon(153966)'s Avatar
    Well, I have a spare, just in case...

    11-05-11 11:57 PM
  2. sallenthornton's Avatar
    Interesting that AT&T would try And require people to move off their grandfathered plan for a blackberry. Not a deal breaker for as I was going to add it as an 3rd line. Was thinking I would get the 15.00 plan. Still... It sux.
    Last edited by sallenthornton; 11-06-11 at 12:34 AM.
    11-06-11 12:11 AM
  3. SuperBee731's Avatar
    Not logged in I see the phone but when in premier, not there.
    11-06-11 12:14 AM
  4. anon(153966)'s Avatar
    It probably won't show till it has indexed in a few hours.

    PS: I sent you a PM...


    Not logged in I see the phone but when in premier, not there.
    11-06-11 12:19 AM
  5. Crucial_Xtreme's Avatar
    Interesting that AT&T would try Roget people to move off their grandfathered plan for a blackberry. Not a deal breaker for as I was going to add it as an 3rd line. Was thinking I would get the 15.00 plan. Still... It sux.
    AT&T isn't the only carrier with tiered data plans. As an aside all carriers will move to this strat as smartphones are using more and more data per device hence costing the carrier more and more. Please don't forget cellular service is a business...
    11-06-11 12:19 AM
  6. olblueyez's Avatar
    The first one who starts trying to double talk me into a limited plan will be making a mistake. He will get a 10EEE in his bum!

    Posted from my CrackBerry at wapforums.crackberry.com
    11-06-11 12:19 AM
  7. TheQ805's Avatar
    Interesting that AT&T would try Roget people to move off their grandfathered plan for a blackberry. Not a deal breaker for as I was going to add it as an 3rd line. Was thinking I would get the 15.00 plan. Still... It sux.
    it's not necessarily "trying" to (although I'm sure they are).
    Compared to the torch 9800 or bold 9700...or any other non-OS 7 device...the data plan feature codes are *different* on the new models since they are H+. I can tell you that the proper H+ unlimited data plan codes do exist and yes, calling in or being in the store should be just fine
    11-06-11 12:20 AM
  8. sallenthornton's Avatar
    I understand that cellular is a business, but my understanding is that a blackberry uses less data than other phones. I have an iPhone 4, but would like to have a blackberry in the stable. I need a separate phone for my small business, but am hesitant...
    11-06-11 12:37 AM
  9. rellyrellz's Avatar
    I think 9900 is up on premier
    11-06-11 01:12 AM
  10. palomartian's Avatar
    My manager is the friend and had a couple on hold for me so I went to pick them up. My wife's company makes us a premiere customer so I called on my way down and if I do through my account they waive the upgrade fee and said they will give me a discount. Because the phone isn't in the system they are calling me back on Monday so I still went to the store and check it out but told him to sell them as I will get through my account, my 9700 is fine for another couple days as I think because I am buying 2 she implied one will be free so I can wait a couple days for 200 off and both activition fees. The manager said it is Blackerry on the case not Att for what it's worth.

    palomartian What is with all the whinging about cases? You want a case, buy a case. I'll bet there also is no screen protector, car charger, charging pod, blue tooth earpiece... What a bunch of girls.

    I am not whining but I have now owned 6 or so BlackBerry's and all came with the belt clip. I prefer that kind as I always have the POD charger and most don't work with a different case and I don't like my phone covered up. Not sure why you make such a **** of a post, as again every other BlackBerry I have bought (There flagship model) included a case and because I knew a before everyone could buy there's until tomorrow it was a heads up.

    lowtrac They were on Premier earlier today. The full touch one as well, whichever that one is. I ordered the 9900 upgrade, then went in about 30 minutes later to order another and they were gone. I guess someone flipped the switch a little early.

    I spoke to them a little before 3 EST time and it wasn't in there system which is why I have to wait until Monday. The iPhone you could preorder but that is there flagship phone, BlackBerry not so much. I just checked before this post and it isn't in there yet either.
    iPhone come with a case? Well, ok, they give you a condom for the antenna on some models.
    11-06-11 01:28 AM
  11. Elysa_38's Avatar
    wait so to get the new bold i have to change my unlimited data plan??? whaaat?? or wait am i wrong... uhmm i still have to wait.. i dont get paid until next week soo ill just come in and see what everyone has to say haha
    11-06-11 01:33 AM
  12. Jumanji21's Avatar
    I called AT&T twice about a week ago and was assured both times that when I did use my upgrade to get the 9900 that I would be able to keep my grandfathered unlimited BB data plan. The first rep told me to do it over the phone if I wanted to be sure, the second said I could also do it in the store if I let the in-store rep know to keep my unlimited plan, and if I had any trouble with them, I could call AT&T immediately.

    So yes, you should absolutely be able to keep your grandfathered data plan (as long as you're not starting a new account etc.)
    11-06-11 01:18 AM
  13. SuperBee731's Avatar
    iPhone come with a case? Well, ok, they give you a condom for the antenna on some models.
    The iphone never came with a case, Blackberry always did.
    11-06-11 01:25 AM
  14. SuperBee731's Avatar
    I think 9900 is up on premier
    It's there now.
    11-06-11 01:32 AM
  15. olblueyez's Avatar
    The first rep told me to do it over the phone if I wanted to be sure, the second said I could also do it in the store if I let the in-store rep know to keep my unlimited plan, and if I had any trouble with them, I could call AT&T immediately.

    So yes, you should absolutely be able to keep your grandfathered data plan (as long as you're not starting a new account etc.)
    But if your not an A-Type then the ATT people who help you will definitely bang you and you won't even know about it until you read your paperwork where it says Unlimited turned into 2 GB and that will probably be when you get home and have signed the contract or you get your bill. That sound about right?

    Hey CX, thanks for warning us that companies need to make money and watching out for sneaky little critters in customer service is a necessary part of ATT's strong desire to provide the best experience. Man, those corporate insiders are always lookin out for all us ATT customers.

    Sounds like buying a car.

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by olblueyez; 11-06-11 at 03:16 AM.
    11-06-11 03:11 AM
  16. netnative's Avatar
    Well the AT&T Hustle is on...

    The 9900 is up on the website to purchase...

    BUT

    I have the grandfathered unlimited data, and this is what pops up:

    Important Information:
    The following feature(s) on your account may not be compatible with the phone you have chosen:


    Data Unlimited for BlackBerry® Enterprise

    We will NOT remove these features from your account.

    Note: To avoid excessive charges, please log into att.com/mywireless or call Customer Care at 800-331-0500 after you've activated your new device to remove your current incompatible feature(s) and to add new compatible feature(s) to your account.


    I have heard that AT&T is trying to scam people to move off the unlimited account but that is not going to happen. Is there anything I can do? Is it just calling..I do not want to spend the money and have a big hassle.
    If AT&T does not honor the BlackBerry Personal Unlimited Data Plan for which I am paying, I will file a complaint before the state regulatory agency. If AT&T is doing this to their long-time customers with the market power that they currently have, just image how AT&T would treat their loyal customers if it were to acquire T-Mobile.
    Last edited by ecustomer; 11-06-11 at 05:55 AM.
    11-06-11 04:00 AM
  17. netnative's Avatar
    This warning box did not appear at the AT&T Checkout when I considered upgrading to the Torch 9810 two months ago.

    11-06-11 05:16 AM
  18. danondorf's Avatar
    Just tried ordering on Premier....won't let me check out. Says "no plans are available for your device at this time". I want to buy it at the non-commitment pricing and it won't even let me do that. Anyone have any luck? Is it because it's too late at night and the store isn't "open"?

    11-06-11 06:19 AM
  19. Najo's Avatar
    Deployment of this tactic does not suprise me, many will give it up without challenge, I understand why they are doing it however. Unfortunately it really is a small number of customers that use that much bandwidth anyways, and those people are the reason they are pushing to get rid of unlimited. I gave up my unlimited when I added tether for my Playbook and still do notcome close to my data limits, most will not have to worry about it.
    11-06-11 06:27 AM
  20. anon(73368)'s Avatar
    Deployment of this tactic does not suprise me, many will give it up without challenge, I understand why they are doing it however. Unfortunately it really is a small number of customers that use that much bandwidth anyways, and those people are the reason they are pushing to get rid of unlimited. I gave up my unlimited when I added tether for my Playbook and still do notcome close to my data limits, most will not have to worry about it.
    I've been on the 2gb plan since i got my 9810 and havent even came close to a gb let alone 2. I'm always bbming,surfin the web,emailing. Dont really stream much unless I'm on wi-fi. Unlimited is overrated on a BB
    11-06-11 07:29 AM
  21. olblueyez's Avatar
    I've been on the 2gb plan since i got my 9810 and havent even came close to a gb let alone 2. I'm always bbming,surfin the web,emailing. Dont really stream much unless I'm on wi-fi. Unlimited is overrated on a BB
    Yeah, that's cool, but how many times do you have to give up something to get something in return? If they cap it at 2GB now and that is fine for the average user then what happens next time when it gets capped at 1GB and they don't carry over your current 2GB plan that you got with your 9810? Is it gonna be OK then? Do you really think the executive officers at ATT really need any monies they are able to scrape out of slimy deals like this? Stuff like this doesn't get completely absorbed by network upgrades, maintainence, and marketing. It goes directly upstairs to the one percenters. Is that inline with all the mumbo jumbo we keep hearing about, where "ATT wants a better product for their customers"?

    No

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by olblueyez; 11-06-11 at 08:04 AM.
    11-06-11 08:00 AM
  22. qbnkelt's Avatar
    I called AT&T twice about a week ago and was assured both times that when I did use my upgrade to get the 9900 that I would be able to keep my grandfathered unlimited BB data plan. The first rep told me to do it over the phone if I wanted to be sure, the second said I could also do it in the store if I let the in-store rep know to keep my unlimited plan, and if I had any trouble with them, I could call AT&T immediately.

    So yes, you should absolutely be able to keep your grandfathered data plan (as long as you're not starting a new account etc.)
    I went through a situation when AT&T dropped me from my unlimited data plan because I went to an air card for five months and then tried to return to an unlimited data plan because I wanted to buy an iPhone4S to put on that line, which was never my primary line. They told me I couldn't because I'd gone away from a smartphone and at that point my unlimited data plan ceased to exist. I submitted a case to appeal their decision but they denied me. So since I wasn't going to get an unlimited data plan on that line at all, I decided to go to Verizon, where I got my 9930 on an unlimited voice plan and a 2 gig data plan and where I'm moving all my remaining lines over, except for the line which used to be my primary line.
    Now, on that line I want to try out either the 9860 or the Atrix 2. If I move to a 9860 I can keep my unlimited data plan. If I go for the Atrix i will lose the unlimited data plan because I will be going to a non BB device.
    So...this is how it goes...
    If you have a BB on a grandfathered plan and go to another BB you can keep your unlimited data plan assuming there has not been a break in your use of that plan
    If you have a BB on a grandfathered plan and go to another device that is not a BB, you will lose the unlimited data plan. This is because in the system the codes are different.
    Anyone on a grandfathered plan will need to follow up with customer service after getting the device. This is particularly true for anyone getting the device from an authorised retailer or a third party supplier like Best Buy.
    When I got the 9810 I did not lose my grandfathered plan...I still have that on what used to be my primary line. Today I will try out the 9860 first. But I have a feeling that I will go Atrix 2 on that line and therefore I will no longer have an unlimited data plan. I'm leaning to a non BB device on that line, and right now the one I'm most interested in is the Atrix 2.
    Take care when you get the device. BB to BB you will not lose the grandfathered data plan.
    11-06-11 08:14 AM
  23. qbnkelt's Avatar
    I've been on the 2gb plan since i got my 9810 and havent even came close to a gb let alone 2. I'm always bbming,surfin the web,emailing. Dont really stream much unless I'm on wi-fi. Unlimited is overrated on a BB
    This is very true. I'm sitting on 296MB/2gig from my 9930 on VZW. There is every likelihood that I won't go near 1 gig.
    11-06-11 08:19 AM
  24. Najo's Avatar
    Yeah, that's cool, but how many times do you have to give up something to get something in return? If they cap it at 2GB now and that is fine for the average user then what happens next time when it gets capped at 1GB and they don't carry over your current 2GB plan that you got with your 9810? Is it gonna be OK then? Do you really think the executive officers at ATT really need any monies they are able to scrape out of slimy deals like this? Stuff like this doesn't get completely absorbed by network upgrades, maintainence, and marketing. It goes directly upstairs to the one percenters. Is that inline with all the mumbo jumbo we keep hearing about, where "ATT wants a better product for their customers"?

    No

    Posted from my CrackBerry at wapforums.crackberry.com
    Blueeyes It is apparent that nothing will ever be good enough for you, I suggest that you simply give up on all technology and build a self sufficient cabin in the woods.

    Data limiting, while annoying is necessary. With the continued growth of smartphone and mobile network usage the bandwith is getting sucked up faster than ever. The largest companies will feel the effects faster, and are the first to limit usage but all will eventually follow. I would prefer limits with the knowledge that it will be there when I need it, rather than have it sucked up by pimple faced teens streaming porn or movies.

    As mentioned, I use my phone and Playbook heavily during the workweek and come nowhere near my limit, some are just wanting to hold on to the unlimited plan because of the principle of it, not because they actually use it.
    11-06-11 08:19 AM
  25. BerryBone's Avatar
    If you currently have a Blackberry, and you upgrade to the 9900, you have to get the "4G" data plan. The plans are different. If you order your BB online, have unlimited data and want to keep it select this option.
    netnative likes this.
    11-06-11 08:22 AM
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