1. ryanryanryan84's Avatar
    I am currently with Koodo, and they are unable to provide data with the q10 or the bold 9900. Is anyone out there using either of these phones with a Canadian provider that allows them to use data ?
    06-19-20 07:47 AM
  2. Chuck Finley69's Avatar
    I am currently with Koodo, and they are unable to provide data with the q10 or the bold 9900. Is anyone out there using either of these phones with a Canadian provider that allows them to use data ?
    The 9900 requires BIS which Koodo answer makes sense. The Q10 just uses regular carrier data, so activation shouldn’t be an issue since it’s same as for Android/iOS hardware. Most likely you spoke with a CSR that doesn’t know the difference.
    06-19-20 09:53 AM
  3. Ben xfg's Avatar
    I am currently with Koodo, and they are unable to provide data with the q10 or the bold 9900. Is anyone out there using either of these phones with a Canadian provider that allows them to use data ?
    With the 9900 you need a plan that is provisioned with BIS (BlackBerry Internet Service), which they may not want put on a newer plan. I actually used a Koodo SIM card yesterday to unlock a 9700, and after unlocking it automatically set me up with BIS, so we know Koodo still has it. Bell also does have BIS for sure.

    The Q10 it shouldn't be an issue at all, just make sure you have the APN settings correct.
    06-19-20 09:58 AM
  4. EFats's Avatar
    I am currently with Koodo, and they are unable to provide data with the q10 or the bold 9900. Is anyone out there using either of these phones with a Canadian provider that allows them to use data ?
    Both devices still work with Freedom/Shaw.
    Mind that you need AWS compatible version of the phones, Q10 no problem But Bold 9900 is a specific version not compatible with the other carriers
    06-21-20 04:08 PM
  5. Phillip st's Avatar
    I have a q10 with fido/rogers/chatr - works fine - sometimes txt msgs and voicemail notifications act up.
    06-21-20 10:01 PM
  6. gdugic's Avatar
    Posted via CB10
    06-22-20 07:52 AM
  7. Dylan_h's Avatar
    Bis is still working on Fido for me. No problem with multiple bbos devices.

    Posted via CB10
    08-04-20 08:43 PM

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