Bold 9900 e-mail problem after upgrading software
Hey, so i was advised by my phone customer service to upgrade my OS7 software to the newest version available. Everything was working fine before. But after i backed up my bb, downloaded to newest version and restored, everything worked fine except the email. I don't get updates anymore if i receive an e-mail. I cant send e-mails either. Here are the following steps i tried to get the linked hotmail to work again:
- Reset email setting
- Deleted the e-mail account and reset
- Took battery and sim card off for 30 sec and put it back in
- Set the whole phone to factory default and restored again (was desperate)
All my other data and internet service works. The e-mail was working fine until i upgraded to newest version. The phone service people said there is nothing wrong with the new version of update. Something is wrong with my handset. But how come it was working right until i upgraded? I get the little e-mail box too but its grey. Can anyone tackle this problem and suggest solutions? Please please it would mean the world to me.