1. cherrytot's Avatar
    Hi
    I have just bought a secondhand 9900 bold for business use, I just moved the SIM card from my previous phone, I can't connect to either my work or personal email accounts
    When I try to activate the emails it's asks for an Enterprise Account and password
    When I put any information in the fields it saying
    Activation request failed, a service connection is unavailable
    Do I need to let my service provider know I have a blackberry so I can excess emails, I love the phone but I really need email excess
    Thanks
    11-30-13 03:12 PM
  2. zocster's Avatar
    Welcome to CrackBerry! BIS indeed required.
    11-30-13 03:15 PM
  3. cherrytot's Avatar
    Thank for your reply, guess I will talk to work and get them to update my phone with our service provider
    11-30-13 03:28 PM

Similar Threads

  1. 9900 not detected by computer, LED blinks 4-5 times, no video
    By Geekerz in forum BlackBerry Bold Series
    Replies: 7
    Last Post: 02-17-15, 12:33 AM
  2. Going from 9900 to Z30 - data wise
    By skilas in forum BlackBerry Z30
    Replies: 14
    Last Post: 12-03-13, 07:45 PM
  3. WTB BlackBerry 9900, 9790 or 9810
    By BK_NY_RAY in forum The Marketplace - Buy, Sell & Trade
    Replies: 5
    Last Post: 12-03-13, 11:25 AM
  4. BBM UNAVAILABLE for Bold 9790 in BB World
    By johnnyuk in forum General BBM Chat
    Replies: 16
    Last Post: 12-02-13, 09:51 AM
  5. Need some help ASAP please with my BB Bold
    By aspenedelen in forum General BlackBerry News, Discussion & Rumors
    Replies: 5
    Last Post: 11-29-13, 02:28 PM
LINK TO POST COPIED TO CLIPBOARD