1. cherrytot's Avatar
    I have just bought a secondhand 9900 bold for business use, I just moved the SIM card from my previous phone, I can't connect to either my work or personal email accounts
    When I try to activate the emails it's asks for an Enterprise Account and password
    When I put any information in the fields it saying
    Activation request failed, a service connection is unavailable
    Do I need to let my service provider know I have a blackberry so I can excess emails, I love the phone but I really need email excess
    11-30-13 03:12 PM
  2. zocster's Avatar
    Welcome to CrackBerry! BIS indeed required.
    11-30-13 03:15 PM
  3. cherrytot's Avatar
    Thank for your reply, guess I will talk to work and get them to update my phone with our service provider
    11-30-13 03:28 PM

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