1. devek's Avatar
    It started on Friday, my Bold suddenly turned itself off. I wasn't able to turn it ON until I pulled the battery out, and plugged it back again. Since then, it behaves like a battery pull was performed from time to time when I place it in the belt holder (provided by RIM with the phone). This is insane! It takes a few minutes to be back online again.

    I kept it today on my desk at work and it worked fine, including connecting the USB cable for charging during a call... Worked fine!

    When I got home, I pulled it out of the belt holder and the damn thing turned itself off, the dimmed red light came on and the battery pull sequence took place for a few minutes.

    There must be something in my belt holder that freaks out the poor device.

    Anyone experienced this before???
    06-15-09 11:19 PM
  2. devek's Avatar
    The battery was bad.

    It was an extra battery I bought on eBay for times that the original battery runs out while I'm still working and not having the opportunity to charge.

    It did a 'battery pull' this morning while not being in the belt holder, nor connected to anything since last night.

    I don't know what it is, but I placed the original battery back in the Bold and so far so good.
    06-16-09 12:06 PM
  3. agirl65's Avatar
    Glad you were able to figure that out as fast as you did!
    06-16-09 12:12 PM
  4. charlie100's Avatar
    Sometimes the small things are the less obvious

    Posted from my CrackBerry at wapforums.crackberry.com
    06-16-09 12:14 PM
  5. applejosh's Avatar
    I've had bad luck buying batteries for my BB from anywhere other than RIM or through the carriers. Don't know what it is. I've bought batts for other devices (WinMo, Palm) with no issues, but the ones I buy for the BB never work (and they are supposedly from reputable sources and are RIM brand).
    06-16-09 01:16 PM
  6. Klotar's Avatar
    It was probably a case of Loose Battery, rather than bad battery. Blackberry devices, battery covers and Blackberry OEM batteries are built to close tolerances and SHOULD all fit together perfectly. And for the most part, they do. But if the battery is loose, and the battery cover does not tension the battery into the battery cavity where it can maintain contact between the battery and the connector, you may get these phantom restarts.

    Usually, 95% (a statistic totally made up but derived from reading 4 - 5 BB forums) of these phantom reboots are not from faulty devices, batteries, OS's, etc. but rather that the battery is loose inside the cover and device (I don't mean rattling around, I mean just enough to loose contact). Moving the device, tapping it or jarring it slightly can cause loss of contact momentarily, causing the device to reboot.

    It may be that the replacement battery has ever-so-slightly different dimension tolerances that don't exactly match the device -- yet would work fine in someone else's exact same model device.

    You can test it easily yourself. Put the battery in question into your device, shake it gently, tap it, etc. and see if it reboots. If it does, try to fold up a bit of paper and place that between the battery and the battery cover. Repeat the test. If the device doesn't reboot, mystery solved.

    Myself, I taped a folded up Post-It note onto the inside of my battery cover. I even wrote my contact info onto it (although a business card might be more suitable). Doing this might bother some people (RIM manufacturing Quality Control grumble blah blah yadda yadda) but no one but me sees the inside of my battery cover, so...
    06-16-09 02:50 PM
  7. devek's Avatar
    Thank you for the feedback.

    It might be a tolerance issue, as small as it may be. I always placed my business card under the cover (folded) to put more pressure on the battery against the inside of the cover. I removed the card a few days ago... don't remember why, and things started to get messy.

    I will try to play with this ... yes, I really care what RIM may say about shaking the device or taping anything in it... and report back.

    The replacement battery LOOKS identical to RIM's, but is missing the white item next to the golden contacts. It is obviously not RIM's although it is a copy of the Blackberry imprint. The battery is placed and locked pretty well inside the battery chamber, but as you pointed, all you need is the tiniest disconnect to throw off current....

    Thanks again.
    06-16-09 06:09 PM
  8. ronaldaliwarga's Avatar
    Glad you were able to figure that out as fast as you did!
    06-17-09 01:06 PM