1. nickywaldo's Avatar
    Hi there,
    I just got my new 9900 and I am setting it up. It asked for my blackberry ID, so I entered it and it keeps rejecting it. So, I went to blackberry.com and signed in - no problem, the ID and password are correct. Am I doing something stupid? I am on try 5 of 10....
    Nick
    08-16-11 01:19 PM
  2. nickywaldo's Avatar
    OK - Figured it out. It had been switched on to unlock it, so I had to wipe the device before it would let me use my user ID
    08-16-11 01:20 PM
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